• Strategic and results-driven VP of Customer Experience and Customer Relations with extensive experience in managing key client relationships and driving business development. • For more than 10 years my main experience was in managing large B2C financial/banking/technology/retail products & platforms• Proven track record in strategic account development, implementing successful customer experience strategies and driving business growth.• Skilled in collaborating with cross-functional teams to deliver customized innovative solutions and dedicated to fostering long-term client relationships. • A point of contact for addressing and resolving issues promptly and efficiently, ensuring a positive and constructive resolution to maintain client satisfaction• Deep understanding of technology, UX, and product strategy, with excellent communication skills in both English and Hebrew.
Listed skills include User Experience, User Interface, User Interface Design, Mobile Applications, and 14 others.