Einav David Email and Phone Number

•Management of products life cycle end-to-end using Agile methodology, from concept to delivery, including requirements gathering, planning deliverables, features prioritization, timeline, resource, budget management.• Leading demos, design reviews and planning sessions• Leading a scrum team of around 8 members to create value for the customer• Prioritize and manage multiple projects within specifications and budget restrictions.• Leading demos, design reviews and planning sessions Reflect customer needs by assembling business documents and technical requirements.• Advise customers based on product capabilities and methodologies, applying reuse where applicable.

• Writing functional designs for developers /QA teams, • Implementing and Support ServiceNow Platform• Planning and managing releases: Gathering defining customer requirements, Define the solutions, Monitor development progress. Lead and guide the QA process and launch release to Production• Ongoing support of ITSM BMC remedy -data analysis, bug fixing

• Managing team who responsible for providing technical support for all employees.• Technical support, service and training of the company employees at Israel and other regions in telephony and communications. Dial-up systems, Internet lines and cellular companies.