Event Management |Conference Planning | Exhibition Planning | Customer RelationsFollowing my earlier success in consulting, I was hired to steer customer relations strategies as a Director in one of Dubai's leading events and exhibition services companies. I am responsible for identifying and developing all cultures, processes, performance improvements, and efficiencies for our customers and leading customer interactions across multiple channels. I engage with key clients by building and preserving trusting relationships. I identify opportunities to grow the customer base and develop positive relationships with new clients applying strategic and analytical solutions to problems that ensure maximum client satisfaction.Since I joined in October, I have enjoyed connecting people to their goals, working on tight scheduled, and making the impossible possible. I work to lead by example constantly and promote growth internally, always seeking ways to help others take the next step—whether in a particular project or growing professionally. I have applied my extensive experience in event management, exhibition planning, and marketing to improve Regal Exhibitions' business opportunities significantly. My stint has been characterized by strategies focused on expanding the customer base by upselling and cross-selling services utilizing a thorough understanding of individual needs, and addressing them swiftly. I am presently seeking new opportunities (clients).

independently design, create, and managed social media-based ad campaigns for multiple clients as a marketing communication specialist.

At KETER, I was responsible for developing effective marketing strategies and communicating new products' features and benefits. I handled market research on current trending products, established timescales for upcoming products, guided sales teams, developed messaging and market positioning around products, and took part in presentations and events.I communicated the vision and value of new products to the sales team. I developed sales tools that facilitated the selling process and planned the launch of new services and products which involve several different departments.I was the 'voice of the customer' within the company researching consumer needs and experiences. During my time in the company, I enjoyed creating marketing materials and content for existing and new products, managing marketing requirements and updates with Western European customers while interfacing work with the sale and engineering departments from idea to implementation. My performance in this position landed me a directorial role in the UAE.

I managed RAFAEL Advanced Defence Systems events, including trade shows and conference booths planning from concept to execution for all divisions. I was actively involved in issuing tenders for suppliers and negotiations, meeting tight deadlines and budgets, managing purchasing, production logistics, and model shipping.I managed various vendors, supported Rafael global representatives, marketing teams & exhibition organizers, and worked collaterally with industrial designers, multimedia companies, and marketing copywriters.

At RAFAEL Advanced Defence Systems, I worked collaterally with industrial designers, multimedia companies, and marketing copywriters on event management, including trade shows and conference booths planning from concept to execution, for all divisions. I supported Rafael global representatives, marketing teams & exhibition organizers and managed marketing collaterals for the division (Brochures, Events Material, Articles, Press Releases, White Papers)

• The center provided maintenance services for employees, and calibration services for employees and external customers.• Responsible for marketing calibration services, payments, and customer relations