1) Executed customer order management such as Purchase Order, Proforma Invoice and Credit/Debit note by using SAP ERP under SD (Sales and Distribution) module. 2) Performed weekly Customer Compliance Checking to ensure good quality products ship to customers. 3) Managed 8 team members in order data processing which led to an increase in team members satisfaction and increased internal efficiency by 20%.4) Collaborated with IT team to digitalize Top 25 Customers report project for 20 marketing teams to increase productivity and efficiencies as well to save cost and human errors. 5) Coordinated with customers on artworks, shipping documents, sample preparation and planning for external inspection.6) Liaised closely with internal department such as factory planner, documentation, finance, RA, QA, purchasing, manufacturing, packing and warehouse to ensure all tasks are executed in timely manner. 7) Arranged and submitted important documents to various organizations for notarization and legalization purposed.8) Conducted hands on SAP training within team members with the basic knowledge and day-to-day usage.9) Managed and arranged customers’ visit including arrange pick up/send off driver, meeting room booking and prepping, factory to visit and welcome gifts (brochure and goodies).

1) Conducted daily, weekly and monthly auditing reports to guarantee costs were correctly allocated 2) Actively maintained payment details into the system3) Exercised strong organizational and time management skills

1) Updated and managed the customers database and files2) Organized events in collaboration with colleague3) Actively promoted DOF's product for agro-tourism event to public4) Assisted in the inventory program with staffs and fishermen

1) Processed cash and credit payments rapidly and accurately2) Established and maintained relationship with more than 100 customers on a daily basis3) Produced designs and displays for the store to promote the merchandise