Eddie Ishak Email and Phone Number
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I've been designing user experiences for 25 years, most notably to modernize the $12B Bloomberg Terminal and scale the $30B JP Morgan Markets business. The first half of my career I spent perfecting the craft of UI engineering and then UX design. During my Ph.D. in Computer Science at Columbia University, I learned the art of problem-solving inventing new HCI techniques, and building 3D augmented reality systems. I earned two patents.I was then known as the UI guy at various tech startups. I always wore multiple hats, both designing and building. I worked directly with the CEO every single day. For the second half of my career, I’ve focused on leadership. As you move up the ladder, your focus shifts from your team to your peers to your senior stakeholders. Managing all three is imperative, but deciding how much time you spend on each is the secret sauce.In my experience, executive leadership involves a mix of (1) setting a strategy for the team, (2) building the trust of senior stakeholders, and (3) learning the business to convince very powerful people to do things differently than the way they've always done it.Most of that learning was at Bloomberg as Global Head of UX for the Terminal. Leading 100+ designers, researchers, writers, and data scientists we shipped 1000s of products. Working directly with Mike Bloomberg, I led the effort to redesign and release the Next-Gen Bloomberg Terminal, modernizing the tech and workflow for 500,000+ users and positioning Bloomberg as a $12B industry-leading product.I was also the acting Head of Product for the Terminal Platform, the Developer Toolkit, and Launchpad. By overhauling the chart, security description, and quote line applications for the iconic terminal, I transformed the experience of 5M+ daily hits.In 2022, I joined JP Morgan as Head of Design to scale the $30B Markets business. We launched the new JP Morgan Markets platform for 100,000+ professionals to self-serve institutional research, portfolio analytics, and trading. Personally, every home project starts the same way as it does in the office. I recently discovered cold plunging for better health. What started as cold showers soon became a prototype using an inflatable tub and ice packs. Within a month, I’d built an industrial-sized cold plunge machine, complete with bulk-head fittings, an aquarium chiller, plumbing, and sanitation. I’m in 45℉ water for 3 minutes every morning. It’s the hardest thing I do all day. If you’re interested in working with me, or just learning a bit more, send me an email at eishak@gmail.com.
Yieldmo
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Svp, Head Of Experience Design & DevelopmentYieldmo Sep 2024 - PresentNashua, New Hampshire, UsEnsuring Yieldmo continues driving towards accelerating innovation and enhancing user experiences using GenAI-assisted authoring and AI-driven workflows for advertisers, publishers, and general consumers, transforming first-party data into actionable applications and predictive intelligence to empower partners to optimize their ad campaigns and drive better results. -
Ux ConsultantYieldmo May 2024 - Sep 2024Nashua, New Hampshire, Us -
PrincipalColta Consulting Llc Apr 2024 - PresentNew York, Ny, UsProviding UX strategy, product design, and UI technology consultation to growth-stage 0 to 1 B2C and B2B companies. Current clients include SMBs in advertising, healthcare, fintech, and general consumer product domains. -
Managing Director, Head Of Design - Markets (Cib)J.P. Morgan Feb 2022 - Mar 2024New York, Ny, UsElevated user adoption rates by enhancing self-service via proprietary J.P. Morgan platform by guiding 50+ member UX team within Corporate and Investment Bank, instrumental in scaling $30B Markets SaaS business for both large and SMB markets. Optimize developer experience through strategic utilization of centralized platform capabilities, resulting in improved delivery timelines.• J.P. Morgan Markets Platform: Heightened awareness of self-service abilities among over 100K external clients through successfully introducing rebranded Digital Markets platform, marking transformative milestone in company's digital presence.• Institutional Research: Enriched user experience by delivering more intuitive and context-aware interactions with platform by spearheading formation and deployment of Natural Language Processing (NLP) services, news aggregation, data tools, personalized research, and mobile.• Portfolio Analytics: Revolutionized global credit financing for loans within expansive $1T+ private credit market by introducing Financing Connect product, positioning product as cornerstone solution within portfolio offerings.• Sales & Trading Platform: Oversaw end-to-end development of integrated sales and trading execution platform that synchronized CRM, account management, and trading features including the marquee Execute platform, creating unified platform that enhanced user productivity and satisfaction. -
Global Head Of Ux Design - Bloomberg Professional ServicesBloomberg Lp Aug 2019 - Feb 2022New York, Ny, UsLed diverse team of 100+ product and visual designers, data scientists, UI engineers, technical writers, and QA specialists, creating customer experience for more than 2K externally-facing Bloomberg applications to obtain cohesive and user-centric design across extensive ecosystem. Led initiatives to enhance user experience for 500+ internal applications and managed curation of platform and toolkit APIs, crucial to workflow of 5,000+ in-house software engineers.• Next-Gen Terminal Platform: Executed robust product roadmap to propel project toward successful completion in 2022. Ensured more robust, personalized, and consistent experience for 500K+ Terminal users. Eliminated decades of technical debt while incorporating features and enhancements to maintain uninterrupted service during Terminal Platform mid-flight redesign and release process.• Interactive Help: Upheld 4x usage for key enhancements on marquee applications, including widely used GPwith millions of daily hits by employing user-centric and content design for release of interactive help plugin to streamline onboarding process for new users across all Bloomberg applications.• UX Governance: Devised and implemented governance framework for design, development, and release of entire lifecycle of Bloomberg applications, providing step-by-step recipe in how to develop products in coordination with company founders and Head of Terminal Products. Assumed key leadership role in applying release "lock-and-key" mechanism, entrusted with final approval and coordination to attain standardized experience and data consistency across entire suite of applications, improving developer experience and time to market for new applications.• COVID-19 WFH Response: Supervised all-hands effort to rapidly release remote work support for customers in response to COVID-19 shutdown that enabled users to self-service create Bloomberg workspaces independently on smaller displays. -
Head Of Product And Ux Design - Terminal PlatformBloomberg Lp Jan 2012 - Aug 2019New York, Ny, UsAmplified Terminal's omni-channel platform, enhancing 2,000 applications across all asset classes on desktop, web, and mobile by mentoring and empowering dynamic team of 15+ designers, data scientists, and engineers.• AI-Powered Best Answer: Raised adoption of Bloomberg Best Answer, facilitating structured responses to natural language queries by conducting validation with external clients to gather insights and refine AI-powered best answer solutions. Partnered with product & technology team to secure sustained order of magnitude increase in natural language daily queries. • Terminal UI Toolkit: Headed cross-functional Product and Design teams, overseeing development of UI Toolkit and platform APIs, catering to needs of diverse user base of 5K+ in-house app developers. Retained transparency by prioritizing tasks and leading dual-track Agile process to render ongoing feature improvements that addressed needs of each line of business using Jira, slack, and internal Terminal tools.• Bloomberg Launchpad Platform: Devised products that rationalized workflow and aided in seamless data sharing across applications to optimize operational efficiency and collaboration among users. Innovated resolution-specific workspaces, allowing users to maintain distinct home and work environments, culminating in heightened focus and productivity while minimizing distractions.Reduced dependence on sales force for user window layouts using intuitive window management tools. Defined product/design governance processes to enforce steadiness across 2,000+ Bloomberg applications.• Strategic Collaboration & Learning: Mapped out and unveiled cutting-edge Terminal learning platform that aimed to boost user engagement and proficiency in both basic and advanced functionalities in cooperation with Mike Bloomberg. -
Senior Design Lead - Terminal ProductsBloomberg Lp Jun 2010 - Jan 2012New York, Ny, UsNotable Achievements: Equity Security Description: Worked directly with company founders to overhaul the design of the equity security function used millions of times per day. Significantly increased discoverability and adoption of underutilized security data sets.Technical Analysis & Charting: Worked directly with company founders to redesign all charting applications used by technical analysts and general Terminal users 2,000,000+ times per day. Performed extensive contextual inquiry interviews with external clients and tested usability in Bloomberg’s in-house usability lab. Following release, chart usage increased significantly.Quoteline: Worked with Product and Technology leaders across all asset classes to redesign 70+ quotelines run by external clients several million times per day.Bloomberg NEXT: Worked with company founders, product and technology leaders across the company to redesign the Bloomberg menu system. Through deprecation, consolidation, and redesign of hundreds of screens, the number of applications on the platform was reduced by over 25%, resulting in a more organized and intuitive user experience. -
Ux Lead & Senior Software EngineerTracked.Com Jul 2008 - Jun 2010UsWorked with CEO and founder to design and deliver the initial version of a novel financial platform for Main Street business customers to share business information. Designed all 100+ screen templates, producing over a million unique pages. Sole front-end developer, product designer, and user researcher. Press coverage: https://goo.gl/nreboM. -
Senior Hci ResearcherParc Jun 2007 - Sep 2008Palo Alto, California, UsProvided design and engineering consultancy services to PARC following a graduate internship in the summer of 2005.Designed and developed a novel sense-making entity extraction workflow for government intelligence analysts during an investigation which typically required the review of thousands of documents. Based on user inputs, the system proposed new documents to review, resulting in dramatically shorter investigations.Notable Publications:IEEE ISI 2006 Conference Paper: https://tinyurl.com/ishak-isi2006ACM CHI 2006 Conference Paper: https://tinyurl.com/ishak-chi2006US Patent 8,010,646: https://tinyurl.com/ishak-patent8010646 -
Ux Lead & Senior Software EngineerQuigo, Inc Aug 2007 - Jul 2008UsDesigned and built a new front-end for an advertiser platform to place ads on Fortune 500 company websites, including ESPN.com, CNN.com, and MarthaStewart.com. The new product reduced the workload of in-house account managers in both the creation and maintenance of advertiser accounts. Quigo was acquired by AOL in 2008 for $300M. -
Graduate Research And Teaching AssistantColumbia University In The City Of New York Sep 2001 - May 2007New York, Ny, UsContent-Aware Interaction in User Interfaces: Ph.D. thesis demonstrating that by augmenting generic user interface techniques that address limited physical screen space (e.g., transparency, scrolling, and window management) and making them “content-aware,” users can be more efficient, accurate, and as a result, are more satisfied. Content-aware UIs take into account various physical semantic attributes of the content, such as size, location, and type. Built an interactive environment for browsing textual documents which explores how all three content-aware techniques can be coordinated.Publications:Ph.D. Thesis: https://tinyurl.com/ishak-thesis2007CHI 2007: https://tinyurl.com/ishak-chi2007ACM UIST 2006: https://tinyurl.com/ishak-uist2006ACM UIST 2004: https://tinyurl.com/ishak-uist2004Mixed-Reality Visualization of an Archaeological Excavation: Co-designed, built, and published novel virtual- and mixed-reality systems for archaeologists to explore dig sites remotely. The system allowed multiple users to visualize a dig site in mixed-reality in which tracked, see-through, head-worn displays are combined with a multi-user, multi-touch table surface, a large screen display, and tracked hand-held displays. We focused on augmenting existing archaeological analysis methods with new ways to organize, visualize, and combine 2D information available from an excavation with textured, laser range-scanned 3D models of objects and the site itself. Users could combine speech, touch and 3D hand gestures to interact multimodally with the environment. IEEE & ACM ISMAR 2004 Conference Paper: https://tinyurl.com/ishak-ismar2004Cross-Dimensional Gestural Interaction Techniques: Co-designed, built, and published novel set of cross-dimensional interaction techniques for a hybrid UI integrating 2D and 3D visualizations. Two-handed gestures supported seamless transition of data between co-located 2D and 3D contexts. IEEE VR 2005 Conference Paper: https://tinyurl.com/ishak-vr2005 -
Graduate Hci ResearcherGoogle Jun 2006 - Sep 2006Mountain View, Ca, UsDesigned and developed a note-taking plugin for web browsers to allow users to structure their notes while visiting any website. Primarily designed for online comparison shopping, the Google Notebook plugin automatically transformed user inputs into structured tabular data placing comparable data points, such as prices, dates and other specifications into appropriate rows and columns for comparison. Google Notebook later merged into Google Docs. -
Graduate Hci ResearcherPalo Alto Research Center (Parc) Jun 2005 - Sep 2005Palo Alto, California, UsDesigned and developed a novel sense-making entity extraction workflow for government intelligence analysts during an investigation which typically required the review of thousands of documents. Based on user inputs, the system proposed new documents to review, resulting in dramatically shorter investigations.Notable Publications:IEEE ISI 2006 Conference Paper: https://tinyurl.com/ishak-isi2006ACM CHI 2006 Conference Paper: https://tinyurl.com/ishak-chi2006US Patent 8,010,646: https://tinyurl.com/ishak-patent8010646 -
Software Design Engineer In TestMicrosoft Aug 2000 - Aug 2002Redmond, Washington, UsDesigned and built intuitive and interactive testing framework and GUI to reduce time of regression testing of MSN Hotmail/Calendar APIs from hours to minutes performed by non-technical product managers. -
Software Design EngineerHp Jun 1997 - Sep 1999Palo Alto, Ca, UsAs an intern for 3 summers, I designed and built information visualization and reporting framework for supply chain data.
Eddie Ishak Skills
Eddie Ishak Education Details
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Columbia UniversityComputer Graphics & User Interfaces Lab -
Columbia UniversityComputer Graphics & User Interfaces Lab -
Uc San Diego Jacobs School Of EngineeringComputer Science
Frequently Asked Questions about Eddie Ishak
What company does Eddie Ishak work for?
Eddie Ishak works for Yieldmo
What is Eddie Ishak's role at the current company?
Eddie Ishak's current role is Digital Product & Design Executive | Expert in Product & Design Strategy, Specification & Release of High-Impact Products | SVP, Head of UX @ Yieldmo | Former JP Morgan & Bloomberg Executive | Ph.D. in Comp Sci.
What is Eddie Ishak's email address?
Eddie Ishak's email address is ei****@****erg.net
What is Eddie Ishak's direct phone number?
Eddie Ishak's direct phone number is +121261*****
What schools did Eddie Ishak attend?
Eddie Ishak attended Columbia University, Columbia University, Uc San Diego Jacobs School Of Engineering.
What are some of Eddie Ishak's interests?
Eddie Ishak has interest in Golf, Coptic Hymnology, Baseball, Coptic Iconography.
What skills is Eddie Ishak known for?
Eddie Ishak has skills like User Experience, User Interface Design, Usability Testing, User Interface, User Experience Design, User Research, Interaction Design, Web Development, Usability, Javascript, Mobile Applications, Css.
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