Eitan Hoffman

Eitan Hoffman Email and Phone Number

Customer Success Specialist
Eitan Hoffman's Location
Israel, Israel
Eitan Hoffman's Contact Details
About Eitan Hoffman

Eitan Hoffman is a Customer Success Specialist. Colleagues describe them as "Eitan is instrumental to our organizational excellence. His extensive knowledge in technical support and best practices is invaluable when overcoming obstacles. His kind personality always puts our clients at ease. Eitan is a true professional and credit to our company."

Eitan Hoffman's Current Company Details

Customer Success Specialist
Eitan Hoffman Work Experience Details
  • Upright (Acquired By Dario Health)
    Customer Success Specialist
    Upright (Acquired By Dario Health) Dec 2018 - May 2024
    Tel Aviv Area, Israel
    Responsible for all support regarding pre and post sale inquiriesResponsible for all software and hardware support issuesTroubleshoot all software and associated hardwarePerform remote support via email and online chat via Intercom.Provide technical support to end-users on hardware and associated software & mobile appAssist in processing return/exchanges, as well as post-sale pricing adjustmentsMaintain updated knowledge of company products and services to better provide customer support and service solutions.Establish patterns to recurring issues and provide input to teamAssist with training all new hires on customer success team
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  • Ms Shift, Inc
    Customer Support Specialist
    Ms Shift, Inc Jul 2012 - Jul 2018
    Greater New York City Area
    Responsible for all technical support inquiries regarding software & hardware issues and questionsTroubleshoot software and associated hardwarePerform remote support via WebEx Assist in processing RMA claims for associated hardware (Motorola, Apple, Zebra, Topaz, etc.)Research and compile list of prospective clientsBuild new client databaseCreate demos and training videos of program for clientsResponsible for training new clients and new employees
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  • R & P Kassai
    Online Sales Assistant
    R & P Kassai Nov 2007 - Jan 2010
    Perform online sales on Ebay using Outlook, Internet and BlackthorneBuild 1-on-1 customer relationships and communications concerning products purchased
  • Camp Hasc
    Special Needs Counselor
    Camp Hasc Aug 2006 - Sep 2006
    1-on-1 counselor for developmentally disabled campers of all ageCombined academic and recreational programming with the goal of campers participation in full range of recreational activities
    View

Eitan Hoffman Skills

Microsoft Office Sales Marketing Outlook Customer Service Microsoft Excel Microsoft Word Programming Training Nonprofits Social Networking

Eitan Hoffman Education Details

Frequently Asked Questions about Eitan Hoffman

What is Eitan Hoffman's role at the current company?

Eitan Hoffman's current role is Customer Success Specialist.

What is Eitan Hoffman's email address?

Eitan Hoffman's email address is ea****@****ail.com

What is Eitan Hoffman's direct phone number?

Eitan Hoffman's direct phone number is +151647*****

What schools did Eitan Hoffman attend?

Eitan Hoffman attended Queensborough Community College, Yeshiva University.

What skills is Eitan Hoffman known for?

Eitan Hoffman has skills like Microsoft Office, Sales, Marketing, Outlook, Customer Service, Microsoft Excel, Microsoft Word, Programming, Training, Nonprofits, Social Networking.

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