Eitan Markus Email & Phone Number

Toronto, ON, CA

Helping motivated people find the clarity, focus, and confidence to punch above their weight and take their business or career to the next level without having to sacrifice on the other important areas of life.Send me a DM on LinkedIn or an email at eitan@catalystforimpact.ca to schedule a free, 30-minute curiosity call and get the clarity you need to take.

Edmonton, Alberta, CA

• Leading a design team comprised of senior level service and front-end design specialists
• Supporting the design and development of a modern, cloud-based, government-wide platform solution that enables the rapid creation and customization of payment portals for the purpose of disbursing funds to citizens.
• Leading cross-disciplinary stakeholder engagement to identify internal and external user needs and translate them into well-defined features and prioritized releases
• Mapping complex, interdependent systems and business processes that enable high-volume, time-sensitive disbursements to citizens

Toronto, Ontario, CA

• Acting as Program Lead to relaunch and revitalize Bridgeable’s annual internship program, with a focus on equity and process optimization
• Leading and supporting multidisciplinary teams to create more human-centred experiences across various service and system touchpoints
• Supporting the implementation of solutions within client teams/organizations through a deep understanding of client business models and internal dynamics
• Designing and leading collaborative workshops and prototyping sessions with end-users, clients, and other stakeholders
• Synthesizing research data, trend analysis, and best practices to make strategic recommendations
• Using effective storytelling techniques to communicate key insights, opportunity areas, andconcept designs to a diverse range of audiences including senior executives

Ontario, ON, CA

• Leading and supporting strategic planning and service design projects with health and human service organizations through an inclusive, human-centred approach that prioritizes collaboration, co-creation, and.
• Developing and facilitating qualitative research activities to gather insights from key stakeholders (including people with lived experience) and identify opportunities for innovation in service delivery and/or client.
• Supporting the growth of service and experience design capabilities through the creation of tools, project scoping and planning, and continuous improvement of process and methodology

Worldwide, OO

Leading a national employee resource group, in collaboration with executive leadership, promoting accessibility and inclusion through regular programming, interactive workshops, and thought leadership development.

London, England, GB

• Leading and supporting highly-collaborative, strategic innovation engagements with senior stakeholders across a range of industries
• Applying various creative problem solving methodologies to rapidly translate opportunities into customer-validated products and services with confidence
• Acting as a coach demonstrating new ways of working at pace and integrating human-centred, hypothesis-driven approaches to product and service development
• Supporting business development, talent development, and practice-building activities
• Managing community advisory engagements and social impact initiatives with non-profit clients such as Toronto Symphony Orchestra, War Child, and the Canadian National Institute for the Blind
• Managing and mentoring groups of students through client-facing, experiential learning engagements with partners such as OCAD University, Rotman Commerce Innovation Group, and AudaciousFutures

London, England, GB

Managing client engagements, developing and designing creative assets for branding and identity, and supporting marketing, copywriting, and sales.

Toronto, Ontario, CA

• Leading the development of a new venture in the mental health space, from research and product strategy to initial prototyping and business model development
• Contributing to agency client engagements on brand strategy and creative asset development

Toronto, Ontario, CA

• Developing and facilitating arts and design programming for 20 weekly campers aged 7-12 in relation to a weekly design related theme (e.g. interior design, architecture, set/drama design)
• Working in collaboration with co-workers and supervisors to ensure quality of programming
• Requesting and sourcing of materials for project work
• Producing samples/drawings to aid in the project work of campers
• Curating a weekly exhibit of campers' project work
• Extended Care

• Summer 2014:
• Expanded and incorporated fine arts into daily programming for all campers at Camp Breakaway
• Directed and taught classes for 100+ campers on a daily basis for the full seven week duration
• Enhanced projects, activities, and learning experiences
• Added daily drawing instruction, redesigned weekly projects, and increased the number of staff
• Hired and oversaw arts staff, managed the budget/purchasing of materials for the programSummer 2013:

Bachelor Of Design, Industrial Design

Digital Product Management Specialization