• Served as the subject matter expert (SME) for Master Data Management (MDM) and Customer Relationship Management (CRM) solutions, guiding their end-to-end implementation• Orchestrated the seamless integration of Master Data Online (MDO), an MDM solution, with 3rd party Enterprise Resource Planning (ERP) systems such as SAP and other mission-critical applications.• Conducted comprehensive analysis of existing processes, identified data quality challenges, and provided strategic… Show more • Served as the subject matter expert (SME) for Master Data Management (MDM) and Customer Relationship Management (CRM) solutions, guiding their end-to-end implementation• Orchestrated the seamless integration of Master Data Online (MDO), an MDM solution, with 3rd party Enterprise Resource Planning (ERP) systems such as SAP and other mission-critical applications.• Conducted comprehensive analysis of existing processes, identified data quality challenges, and provided strategic solutions, ensuring adherence to industry best practices.• Led the elicitation of business requirements, managed stakeholders, and actively engaged with clients to align solutions with their strategic objectives• Translated abstract business user concepts into comprehensive business requirements and meticulously crafted functional design documents.• Formulated and executed project plans in strict accordance with industry-recognized project management frameworks, standards, and procedures.• Configured programs, designed intuitive user interfaces, implemented robust business validations, and defined data governance rules, ensuring seamless system integration with diverse 3rd party ERPs.• Developed meticulous functional & non-functional requirements, specifically tailored for the entire Procurement lifecycle and automated Sales Order and Payment Systems.• Conducted comprehensive AS-IS & TO-BE Analysis, executed GAP Analysis, and led initiatives for business process re-engineering to optimize MDM effectiveness.• Spearheaded Functional Testing, Regression Testing, and orchestrated User Acceptance Testing (UAT) to validate the robustness of MDM solutions.• Formulated strategic partnerships with vendors, overseeing the delivery of anticipated outcomes and ensuring product demonstrations were fully functional and adept at addressing intricate customer queries.• Played a pivotal role in the development of a Demo system, showcasing an integrated solution aligned with customer needs. Show less

• Lead business requirements gathering and analysis, translating needs into actionable IT solutions.• Spearhead MDM Implementation projects resulting in quantifiable cost savings, efficiency improvements.• Drive cross-functional collaboration to ensure successful project implementation.Conduct process evaluations, identify areas for improvement, and implement solutions.