Throughout my 10-year tenure as a Senior Customer Service Representative, I have consistently demonstrated my ability to resolve complex issues, ensuring customer satisfaction and loyalty. This experience has equipped me with the skills to handle challenging situations, communicate effectively, and provide efficient solutions. Furthermore, my year as a General Virtual Assistant has allowed me to broaden my expertise in handling various tasks, making me a well-rounded professional capable of adapting to diverse work requirements.Here are my key areas of expertise:• Email, Chat, Phone Support• Administrative Tasks• Social Media Marketing• Real Estate • Handling & managing experience and accommodations ( i.e Airbnb )• Addressing/resolving technical questions, advance troubleshooting concerns, and providing resolution to service issues• Specializes in acquiring client• Data Entry• Lead Generation• Appointment setting and Calendar Management• Project Management• LinkedIn account create/management• Connecting potential clients• Sending proposals, written chat with them to get them to interviews• Preparing Profile content for accounts• Preparing CV/resume documents under guidelines• Documentation of reports, client discussions, interviews,• Conduct Internet research• Knowledgeable in Google sheet, MS Office, Word and ExcelQuote:The only limit to the height of your achievements is the reach of your dreams and your willingness to work for them.