Technical Specialist
CurrentEstablishing BCP and DR protocols within service delivery realms, offering automation tool assistance, and optimizing DR recovery orchestration to achieve optimal RTO. Additionally, coordinating IT drill planning, execution, and compiling RCA reports to ensure BCP and DR readiness.Collaborated with multiple clients to streamline the DR automation process, enabling successful and efficient application recovery from backups. Contributed innovative solution ideas and seamlessly integrated DR automation by defining solution modules, ensuring compatibility with target environments, and adeptly troubleshooting any issues that arose.