- Executing an organisational restructure- Issuing all employees with an employment contract- Implementation of an HR Management System and internal processes- Revised sales commission structure and rollout.Responsibilities:- Operational management; weekly meetings (as part of the Senior Management Team)- Full HR management; incl. hiring, induction, reviews, monitoring absence, performance andwellbeing- Training and policy documentation- IT Project Management- Ongoing improvements to operational processes; to enhance efficiency and reduce costs.

- Devised a streamlined strategic plan after 2 weeks to provide a starting base- Review existing office processes and make recommendations to achieve a more efficient approach- Analyse social media presence and identifying gaps to attract a wider demographic- Market research to compile the competitor list and identifying key differences (USP) - Full review of existing website and its requirements for upgraded version- Management and key contact of Facebook / Nextdoor page - Creating marketing copy for all external postings both online and print- Logo design recommendations

- Daily CV imports into the CRM (Adapt), database management and CV formatting- Copywriting; creation of job advert from job spec to post online via Total Jobs, Reed and other recruitment portals & websites - Creation & design of weekly e-shots to be sent to clients & candidates- Responsible for all legal documentation amendments; TOB, TOA, PSL’s - Daily candidate search report and terms sent in line with regulations - Management of all restocking of office supplies and receipt management for expenses

Key Achievement - Re-energised the existing monthly marketing newsletter with a new design and focus for the new organisational brand; adapting and developing it from the old format. Key Responsibilities - Managing new leads and sales enquiries via LinkedIn telephone and email- Daily activity log using CRM system- Regular LinkedIn, Facebook and Twitter management- Outbound calls to both new and old clients - Creation of the monthly online newsletter

A learning and development consultancy specialising, in leadership and career coaching, sales training, talent attraction and development. - Ad hoc project work; predominantly creation of training literature and videos which were edited and uploaded to the various online learning portals

Short term project. Predominantly hired to create the training guide for all internal / external clients for the new training platform

Working out of the Kingdom of Saudi Arabia, the emigration allowed me to set up as a sole business owner and run my own company. Enabling my loyal continuation with Robert Half International. Key Achievements & Responsibilities:- Successful implementation of an integrated Adapt finance report to aid the front office and UK finance with concise fee reporting – due to its success, this was being called for across all RHI international countries.- Created a fully automated “Terms of Business” process to allow tracking across front office/audit- Implemented an automated process ‘one click’ button to create all client invoices for finance - Data transfer project - internal CRM Adapt database was dissected to prepare for 1 integrated system.- Vital to each project was taking requirements and creating the BRD (Business Requirement Document), weekly project status calls, diligent end user testing, liaising with IT, preparation of multi version training guides in preparation for the ‘rollout’ to the live database- Assisted with “Train the Trainer” to enable the new process to be released efficiently - Competent validation of data across the numerous ‘in Country’ Adapt systems via CSV files- End user support via an internal CRM; undertake data cleansing/manipulation of data in ‘live’ database when required.

A, long standing specialist recruiter, recognised Internationally and considered a leader in its field. I joined RHI as a Sales Support, working my way through a host of varying roles until I resigned from my Business Analyst position to set up my own company in October 2009 due to emigration.