Leading teams of CSMs in multiple Global Health Care Life Sciences (HCLS) accounts, focused on hiring, on-boarding, training, and developing new Customer Solutions Managers from internal and external sources.• Accelerating time to value and cloud journey of AWS customers through program management excellence, change management readiness, and ensuring our customers meet or exceed their business goals.• Key member providing input/strategy for business development and sales management teams, ensuring success and growth in our customers cloud journey.• Responsible for the needs of CSM teams, setting KPIs and measuring goals, coaching and mentoring employees, and contributing to the overall evolution of the technical delivery function.• Coaching direct reports in the skills needed to successfully lead teams, manage cadences and having the wherewithal to help our customers work backwards.• Guiding and motivating the development of whitepapers, data sheets, and other high-value customer facing guidance and best practices.• Building deep relationships with decision makers within customer accounts in order to enable them to be “Cloud advocates."• Customer advocate within AWS, representing the customers’ technical interests, generating insights, removing obstacles, and influencing engineering roadmaps.• Acting as a conduit and liaison between customers, service engineering teams and support.

Focused on technology solutions and positive outcomes with Fortune 500 industry customer(s) working with AWS sales / technology / service teams to craft highly scalable, flexible and resilient cloud architectures with robust delivery plans that address customer business problems and accelerate the adoption of AWS services. I working across Amazon and AWS teams, applying leadership, technical and program management expertise to serve some of the largest and globally diverse enterprises.

Sr. Technical Program Manager focusing on Advertising Technology development, and global technology migration projects. – Critical project ownership for the development, launch, and global migration of SSPA-Sponsored Brand products global ad serving fleet utilizing AWS technology. This involved a complete architecture migration rewrite and coordination with 17 critical upstream and downstream development teams located in NYC, Seattle and India. The migration involved moving +$600MM existing product in 11 Marketplaces onto a new ad serving architecture and ad serving fleet without impacting Customer or Advertiser Experience. Completed integration and launch to 10 of 11 global marketplaces within one year from start of execution, handling 99.99% of all global ad serving traffic.

Sr TPM role focused on the business integration of Quidsi into the Amazon family. Key focus on migration of critical retail business systems inside Amazon post acquisition.- Technical Program lead for Quidsi migration to A9 search engine systems. This program is a replacement of the existing CloudSearch functionality to existing Amazon search systems for all Quidsi properties. Extensive interaction with multiple Amazon teams for project scoping, detail requirements definition, product definition and system architecture design.- Owned and completed migration of all Quidsi Vendors (2200 vendors) onto the Amazon Vendor Central Platform; improving vendor management practices, better integration with Amazon catalog systems providing business scalability and cost efficiencies. This effort introduced the concept of vendor self-serve into the Quidsi vendor relation model.- Responsible for migrating of Quidsi’s Catalog (1.3M records) into Amazon Catalog systems; I managing remote resources (India) and developed a systematic process of data ingestion. Completing this activity enabled Quidsi to effectively sell on Amazon Prime, resulting in $100M in revenues from sales and the #1 3P seller on Amazon in 2015.

Delivery of Special Projects

Responsible for the overall program and portfolio management functions for the Wireless business unit, providing leadership, coordination, management and development of PMO processes and functions.- I have direct program management responsibilities of 3 new critical NPI development projects in the division.- I manage a team of four geographically distributed program managers within the Wireless PMO. My team is responsible for a portfolio of programs delivering yearly revenues in the range of $100~125M to the business.- I work directly with BU VPs/Directors of Engineering, Product Segment Marketing, and Finance team to manage portfolio priorities, create program budgets, and manage internal and external resource needs and acquisition. Responsible for execution of business program direction.- Responsible for development, Executive sign-off, and plan execution of CapEx ($6M) and OpEx (~$40M), and Contractor ($4.5M) budget for Wireless BU portfolio. This includes contract negotiation and legal agreement review process and reporting.- Responsible for incorporation, execution and tracking of Product Realization Process (PRP) and the development of critical metrics/KPIs reported to the BOD and Exec. Mgmt.Responsible for Executive Steer Committee Review (ESC); a weekly “Management By Exception” (MBE) cross–functional Wireless BU program portfolio review, where critical business issues are discussed and resolved.

Responsible for direct portfolio program management and life cycle planning and program execution, resource allocation, and program budget accounting.

Responsible for managing Global DSL Firmware Development programs and resource allocation to ensure that the FW departments execution is in accordance with specified Marketing business objectives

HW Design Manager for DSL Central Office and Customer Premise equipment

Engineering Design Team leader in the premium Ultrasound device space (Loqic device family)