Identified various user experience problem areas within the company, developed digital innovations and supported core enterprise technologies - Helped grow the adoption of UX best practices and supported change management for UX initiatives - Executed an independent assessment of Maple Leaf Foods current Intranet platform and identified alternative vendors - Conducted extensive user interviews, live demos, feature assessments, as well as heuristic evaluations of vendor test sites - Created a comprehensive comparative analysis of various intranet vendors and their value propositions. - Created a comparative analysis using a character selection matrix to assist in the recommendation of a new conferencing vendor- Conducted user research to identify pain points in the co-op onboarding process - Developed user personas and empathy maps - Created wireframes and low-fidelity mockups for a desktop-based onboarding platform that facilitates the onboarding process for newly hired employees. - Initiated and lead a paperless initiative, assessing the current printing processes of different departments with the goal of designing digital alternatives - Planned and hosted work sessions with senior management and directors to address each unique paper use scenario. Provided the company with suggestions for digitizing credit notes, deductions and automating data entry into SAP.