Ej Arnold Email & Phone Number

Rochester, NY, US

Schaumburg, IL, US

Victor, NY, US

East Rochester, NY, US

Lead field installation teams in successful completion of time sensitive Access Control, CCTV, and Intrusion systems projects.Worked closely with Account Reps and pre-sales engineers to plan and design systems to meet customer needs.Worked with the end-users to train their personnel in the use of their selected product lines, re-training as new features.

Rochester, New York, US

Assisted Sales Engineering with system design processInstallation of system equipment on customer siteCreated custom integration between various software packages using PowerShell scriptingTroubleshooting and resolving system issues with all product lines offered within Video, Access Control and Intrusion systemsWorking with customers to create system.

Victor, New York, US

-Provide pre- and post-sales solution engineering, installation and technical support for network/IP video surveillance, access control, intrusion detection and IP public address systems-Serve as the technical resource for technicians, project management, service, sales and procurement teams-Create and maintain documentation as it relates to network.

Victor, New York, US

-Installation/Configuration of surveillance and access control equipment-Installation/Configuration of Network Video Storage and Digital Video Storage units utilizing various vendors’ software/hardware solutions based on Windows Server platforms-Act as Lead Technician on Enterprise Level installations, interfacing with both customer and vendor to ensure.

New York, New York, US

 Served as lead Level 1 and Level 2 support for approximately 1000 users in a Win 2000/Win XP / Active Directory environment, both in-house and remote Blackberry troubleshooting for 400 remote users Responsible for securing sensitive business data on company workstations. Served as liaison to PC and Executive Support to facilitate timely resolution to.

US

 Tested proprietary application and assisted development team with identifying and correcting errors discovered during testing Helped develop and maintain automated test cases and processes to ensure compliance with testing protocol. Maintained and prepared Access Databases for integration with automated testing tool Served as lead systems trainer for.

Rochester, NY, US

-Assisted Night Crew Chief in management of overnight grocery staff, as well as providing assistance to overnight cashier staff-Performed customer service operations after normal Service Desk hours-Product ordering, as determined by levels of stock, both on the sales floor and in reserve-Received regular daily stock deliveries, inventorying items against.