Ejay Roy Email & Phone Number

With over five years of experience in the healthcare industry, I am passionate about improving the quality of care and service for patients and their families. As a System Patient Experience Manager at Morrison Healthcare, I oversee the patient experience strategy and initiatives for multiple accounts, ensuring alignment with the company's mission and values. I also collaborate with the operations, clinical, and culinary teams to implement continuous process improvement and best practices across the system. Previously, I was a Patient Experience Manager at Compass One Healthcare, where I managed the daily operations of the patient services department and led the patient satisfaction and engagement efforts. I also served as a Patient Services Manager at Morrison Healthcare for over five years, where I supervised the patient services staff, coordinated the food service and nutrition programs, and improved the patient satisfaction scores. I have strong skills in continuous process improvement, operations management, customer service, and team leadership, and I am always eager to learn new ways to enhance the patient experience and satisfaction. I am proud to be part of a team that cares for the health and well-being of the people we serve, and I look forward to bringing my diverse perspectives and experiences to the next level.