Ejaz Ramzan Email & Phone Number

Saudi Arabia

Jeddah, Makkah, Saudi Arabia

- Inventory/stock update after each successful sales order transaction up to the collection of goods and invoice issuance.- Issuing logistics credit notes if the goods are returned to the WH for some odd reasons after the approval of higher management to cater the request of the customer having placed wrong order/some references are not needed anymore due to the change in demand on projects and end users after checking the goods condition in the warehouse and if the packing is not opened yet.- Initiating the picking operations with the 3PL WH, receiving packing details from them, sharing the delivery advice and the delivery notes with the sales team and 3PL WH. - Keeping record of the signed PODs and the driver's/picker's information for the record purposes.- Solving out and reporting back the stock discrepancies, that happen in the WH while processing out the picking operations and segregation of the newly arrived goods.- Finalizing the billing sheets with the 3PL warehouse and the local forwarder who handles our CPT orders every month to have the agreed upon and correct warehouse storage and number of orders processing (shrink wrap, bubble wrap, palletization, loose cartons, bundles, CBM charges per day once the goods are ready to be collected or dispatched for delivery purposes) invoice.- Dealing the customers reported complains after having the goods in their premises about any damages happened while the shipment was in transit handled by the local forwarder for the CPT orders and the goods quantities discrepancies for the EX WORKS orders.- SASO SALEEM/Saber, SCoC & PCoC compliance for the inbound shipments.- Processing sales quotations/orders, marketing, maintenance, projects commissioning service quotations along with the issuance of their respective commercial tax, after sales service, marketing & service invoices.-Handling out and processing the cash in advance, documentary credit (L/C), cash against documents (CAD), and all other credit orders.

Dammam, Saudi Arabia

Worked as a Customer Relations & Technical Trainer with Support at Somfy Group handling all of the organization’s technical home automation operations in the Eastern region of KSA. Roles and responsibilities:• Provided technical training & support to the company's authorized distributors & installers.• Handled customer relations related to sales, pre installation & commissioning, troubleshooting and maintenance of the products.• Logistics, inventory, procurement, sales, marketing & office administration.

Saudi Arabia

Worked as an IT Network Engineer handling complete IT and systems infrastructure. Roles and responsibilities:• Network administration including LAN/WAN/VPN administration. • Configuration and Management of Cisco Network Routers, Cisco Core Network Switches. • ERPs and Antiviruses installation and maintenance of an existing network. • Installation and management of IP Telephones. • Configuration of Default and Static Routes, RIP v1, RIP v2, IGRP, EIGRP, OSPF protocols. • Configuration of Standard Access-lists and Extended-Access lists. • Provide user support. • Configuration and installation of network and local printers. • Configuration and implementation of Remote Access solutions. • Configuration and management of Email services of the organization. • Documentation containing technical and operational assessment of an existing network.

Saudi Arabia

Worked as a Junior Software Engineer along with all of the following mentioned roles and responsibilities:• Meeting and consultation with clients to understand their requirements, dealing with the complaint bugs, reporting to the project manager about tasks and troubleshooting issues. • Creation and assignment of new cases based on the requirements, enhancements and bugs related to the products for the developers including the testing of these cases.• Sanity, Black Box, Functionality, Integration, Regression and Smoke testing of large scale business applications. • Installation and configuration of IIS. • Build deployment & release management.• Oracle database administration, management and troubleshooting. • Installation and management of Oracle 11g and 12c clients.

Bachelor Of Science (B.Sc.), Information Technology & Computing, 3.29 Out Of 4.00

Followed an approved Honours programme in Information Technology and Computing of "The Open University" located in Milton Keynes.

Higher Secondary School Certificate, Science General

Secondary School Certificate, Science General