Quality assurance role providing testing for GPU drivers (NVIDIA, AMD, Intel) and support testing for graphics related frameworks/projects (CoreAnimation, CoreGraphics, Display Technologies). Role encompasses several responsibilities: manual pre-integration testing; coordinating with vendors, engineers, and program managers to properly focus test efforts; reporting discovered bugs and tracking them through verifying fix implementation. Additional testing efforts included working with a wide variety of graphic intensive third party applications and third- party displays/accessories.

Provided certified technical support and repairs to users of Apple computer hardware, mobile hardware, and software. Also provided extended services to Apple product users including one-on-one personal training for users of varying skill level, and transitioning new users to Apple hardware by assisting with the initial setup.

Product specialist, helped users and businesses identify their needs and discover appropriate hardware and software to meet those needs.

A dynamic role in student residence life and the management of a 600 bed-space student housing facility. Primary responsibilities included: assisting students in becoming acclimated to the academic living, facilitating social development, and discovering university resources. Facilities related responsibilities included: managing after-hours staff and contractors, facilitating emergency protocol and response, and responding to resident service inquiries, marketing during leasing season, health and safety unit inspections, and key and access management for guests and residents.