Edgar Cárdenas Email & Phone Number

Dayton, Ohio Area

• Provides leadership and delivers complex cross-functional global projects and solutions for various businesses that have been focused on technology, local government, public safety, manufacturing, and financial services verticals.• Provides support on Microsoft and Linux physical and cloud-based servers and workstations, data centers, network security, and home automation.• Developed a Wide Area Network modernization strategy for a manufacturer, which consisted of the use of microwave technology, high-speed internet, and fiber optics linking two campuses miles apart.

Xenia, Ohio, United States

Worked with Xenia, Beavercreek, Graham, Madison-Plains, and Greene County Career Center schools.

London, Ohio, United States

- Teaching Business Foundation and Personal Finance classes to High School Students.- Provides mentoring for online French-language education program.- Provides business experience knowledge to the classroom.- Adapted teaching methods and materials to meet varying needs- Digitized all printed material, and implemented the Digital Classroom.

St Paris, Ohio, United States

• Provided Hi-Point Business education to 9th thru 12th Grade students• Provided business experience knowledge to the classroom.• Coached students for Business Professional of America (BPA) competition, achieving 15 regional winners, 1 State winner, and 1 attended National. • Adapted teaching methods and materials to meet varying needs.• Digitized all printed material, implementing the Digital Classroom.

Columbus, Ohio Area

Provides technical support to Veeam clients in English and Spanish for Veeam’s products via the telephone, email, and remote session which requires careful examination of many infrastructures and other environmental variables, as well as a detailed analysis of log files. This highly technical support role requires deep analytical troubleshooting of complex technical problems

Xenia, Ohio

• Reported to the Finance Director and then to the IT Steering committee. Responsible for developing enterprise methodologies in the following functional areas: 24x7 Data Center Operations, Help Desk Operations, LAN/WAN Network Services, End User Support, Lifecycle Replacement, Project Management, Metrics, Software Release Management, Audits, Publicity, and IT Education. Managed a staff of up to 4 professional positions and budgets up to $1.25M. • Drove the infrastructure redesign based on VMWare and Microsoft as virtualization and cloud solutions.• Led the procurement and implementation of a New City Hall and the renovation of the Justice Center IT-related equipment such as: Highly Available datacenters with structured network cabling; Access Control and Surveillance system for eventual citywide use over fiber network.• Managed the procurement and construction of a 4-Mile underground fiber backbone linking five (5) City buildings, PTP Broadband Microwave, Time Warner Cable fiber services to three (3) remote sites over a 5-mile radius.• Increased Customer Service satisfaction in IT Division by 50%.

• Managed a team of three IT professionals and City department representatives responsible for all City government office systems, including infrastructure and end-user support. • Managed $400K annual operating budget with $500K+ capital improvement budget. • Provided enterprise direction in the following functional areas:24x7 Data Center Operations; Help Desk Operations; Project Management; LAN/WAN Network Services; Network Administration; Database Development/Administration; Web Development; End User Support; Lifecycle Replacement; City residents’ relations; Training.• Oversaw over 150+ workstations, 25+ Microsoft Servers & VMware Hosts, plus 500+ IP devices at City Hall and 7 remote sites over a 5-mile radius on a Fiber-wide area network achieving 99% uptime.• Planned and managed physical-to-virtual server migration using VMware; retired over twenty physical servers and saved over $50K in operating expenses.

Initially hired to maintain a Finance System written in COBOL, I helped prepare the City to take advantage of the personal computer revolution started in the 80’s by increasing employee productivity tenfold and reducing costs.• Managed a team of two IT professionals responsible for all City government office systems, including infrastructure and end-user support. • Replaced the minicomputer/terminals environment with personal computers and implemented the first Ethernet networks at City Hall, Service Center and main Fire Station. • Successfully prepared and modified the Finance System for the Y2K bug.• Procured and maintained several turnkey applications for Finance, Utility billing, Income Tax, Municipal Court, Garage, Police and Fire departments.• Began management of Institutional Network (I-Net) System in 1998 to link ten City building sites to the network which included the: Purchase and Installation of Wide Area Network (WAN) equipment using free services from TW Cable in 1998; then upgraded to fiber-optics in 2003; Added Wi-Fi in 2007.• Reduced annual telecom costs by 75% through periodic audit and modernization, reducing unneeded phone lines justifying the purchase Voice over IP phone system.• Implemented help desk ticket system with reporting and issue tracking.• Developed and maintained Public and Intranet Web sites. • Successfully forecasted technology trends in 5-Year CIP.

Xenia, Ohio

As one of the world’s leading community-service organizations, Kiwanis’ strength is that it is both international and local. The Xenia Kiwanis chapter strives to revitalize our neighborhoods, organize and support Xenia youth-sport programs, plant trees, erect and maintain playgrounds, and perform projects to help the young, aging, and needy.

Greater Memphis Area

In charge of preparing personal computers, network equipment, software and installing financial systems to select businesses. Specialized in local government installations.

Master Of Information Systems, Information Technology

Bs In Business, Management Information Systems

Associate In Business, Computer Science