Eric Crisler Email & Phone Number

Pomona, California

Maintain and oversee the Dispatch Control Center at Metrolink; lead on development of operating plans and special operations; lead on development of short term public train schedules; oversee any provide oversight on Timetable/System Special Instructions; oversee and provide oversight for 49 CFR 217 program in Dispatch/Operations; developed and maintain Metrolink's 49 CFR 243 program; plan and develop maintenance windows (short term and long term) in collaboration with track and structures; involved in developing a new delay tracking system to drive an increase in total on-time-performance across Metrolink systems; involved in negotiating and developing schedules with internal and external entities.

San Francisco, California

Planning, coordinating, monitoring, and expediting transit operations (lrv, trolley, motor coach, and cable car). Involved in starting up a new transportation management center, transitioning radio systems, and mentoring/training new employees.

Twin Cities Region

Required a knowledge and understanding of the rail controller position, strategies to implement, and understanding of the 32,500 mile network of BNSF. In this role I managed train lineups, balancing supply and demand of personnel, overseeing all freight train movement, expediting high-priority freight, ensuring hours-of-service for all trains online are protected, process improvement, collaboration between outlying terminals, infrastructure maintenance planning, responding and escalating emergency situations, managing freight/passenger traffic and developing strategic plans for the corridor that span 24-36+ hours. Charged managing and leading a team of approximately 7-10 rail controllers per shift for territory that spanned over 1000 miles.

San Bernardino,Ca & Fort Worth, Tx

Individual is charged with being understanding and implementing the General Code of Operating Rules (GCOR), Train Dispatcher/Controller Operator's Manual(TDCOM), ensuring the efficient movement of freight/passenger trains, managing a territory of approximately 200 miles which and approximately 30 freight employees. Position requires a knowledge of multiple union contracts, FRA HOS requirements, ensuring the safety of employee's on territory, job safety briefings, collaborating with terminal's to ensure on time arrival/departures, expediting and collaborating with adjoining territories, process improvement, and mentoring/training new rail controllers.

Richmond, Ca & Stockton, Ca

Controlling and monitoring railroad terminals in Stockton, CA, and Richmond, CA. Decisions based on resources available, manpower, capacity constraints, inbound/outbound flow, claims, union agreements, customer needs, safety requirements, and collaborating with terminals downstream to improve efficiency in processing.Created process improvement manuals for terminal crews in Stockton, CA, and Richmond, CA, that highlighted spotting locations for customers, resulting in higher customer satisfaction. Also made note of safety sensitive areas, which resulted in less injuries on customer facilitiesDeveloped an arbitraries claims book highlighting union agreements for Stockton, CA, and Richmond, CA. Resulted in savings of ~$12,000/year and a better understanding of the claims process for new employees

Denton, Tx

Complex Logistics Laboratory - Hand selected for a modeling and simulation project utilizing Simio (www.simio.com) in collaboration with a local business and one team member. Utilized statistics and runtime models to validate and run various scenario's that were recommended by the customer. The group utilized a Kano analysis of the situation, gannt charting for progress, model verification process, process modeling and flow analysis.

California Division (Traveling)

Utilized various hand tools in new construction and maintenance of current infrastructure. Gained experience using construction equipment including a backhoe, tamping machine, panel clipper, and other various hydraulic machinery.