Over twenty years experience in the Information Technology industry including over fifteen years managing teams, projects and processes, with over nine years managing and growing critical business relationships.Proven ability to deliver revenue growth, productivity, and quality improvements through well managed projects, teams and business relationships.Successfully managed teams from 5 to 50+ people (on-site, remote and off-shore resources).Superior documentation abilities translating business needs into detailed project plans, flow charts, presentations, business requirements and technical specifications, for both internal and external audiences.Experience fostering an environment that is motivating and provides for clear communication.Proven to be a dependable owner of critical and high profile business processes and externalcommunications.