Ejenavi Okoh 🌟Customer Support Representative | Customer Service | Sales Coordinator | Lead Generation | Executive Virtual Assistant🔹 About Me 🔹As a dedicated professional with a diverse skill set encompassing customer service, customer support, sales coordination, lead generation, and virtual assistance, I bring a wealth of experience to every role I undertake. My goal is to provide top-notch support and build strong customer relationships, whether it's resolving inquiries, troubleshooting issues, or ensuring customer satisfaction. I consistently go above and beyond to deliver exceptional service.🔹 Executive Virtual Assistance 🔹In my role as an executive virtual assistant, I excel in managing calendars, scheduling appointments, handling emails, and organizing tasks. My focus is on simplifying processes and assisting clients in achieving their goals efficiently.🔹 Lead Generation Specialist 🔹With a knack for lead generation, I leverage various strategies and tools such as Apollo, Lemlist, and Yulp to generate high-quality leads. My proficiency extends to software tools including Google Workspace, Microsoft Word, Excel, and PowerPoint, as well as CRM platforms like Zendesk, Freshdesk, Intercom, HubSpot, Salesforce, and Zoho CRM.🔹 Commitment to Excellence 🔹I approach every task with diligence and a commitment to continuous learning. Employers can rest assured that their needs will be met with professionalism, and their virtual tasks will be handled with precision. I am open to new challenges and opportunities for growth.
Sprout Smart Academy
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Online Educator And Ai Content CreatorSprout Smart AcademyLagos, Nigeria
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FounderPlastic.Ng Jan 2021 - PresentLagos State, Nigeria● Delegated and directed agendas aimed at driving the company's profitability profile. ● Designed and implemented business strategies anchored to the improvement of the brand's visibility. ● Creating and continuously updating the customers' approach protocols while supervising their implementation to ensure customer success and impact the customer retention index, positively. ● Led pricing strategy and brand survey campaigns by embarking on periodic market assessments to improve the company's market share.
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Customer Sales RepresentativeProvalue Nigeria Limited Aug 2017 - Jan 2022Lagos State, Nigeria● Resolved concerns with products/services to help with retention and drive sales. ● Assisted call – in customers with questions and orders.● Negotiated price, terms of sales and service agreement.● Recorded accurate and efficient records in customers database.● Identified new business opportunities through cold calling, cold emailing, networking, marketing and prospective data base leads.
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Customer Service RepresentativeRiceo Factor International Jun 2014 - Sep 2016Lagos State, Nigeria● Resolved concerns with products/services to help with retention and drive sales. ● Assisted call – in customers with questions and orders.● Negotiated price, terms of sales and service agreement.● Recorded accurate and efficient records in customers database.● Identified new business opportunities through cold calling, cold emailing, networking, marketing and prospective data base leads.
Ejenavi Susan Okoh Education Details
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Science And Environmental Education
Frequently Asked Questions about Ejenavi Susan Okoh
What company does Ejenavi Susan Okoh work for?
Ejenavi Susan Okoh works for Sprout Smart Academy
What is Ejenavi Susan Okoh's role at the current company?
Ejenavi Susan Okoh's current role is Online Educator and AI Content Creator.
What schools did Ejenavi Susan Okoh attend?
Ejenavi Susan Okoh attended University Of Abuja.
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