Eugene Jeoung Email & Phone Number

Lillooet, Bc, Ca

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

• Collaborated with Branch-internal compliance and enforcement working groups to advance digital transformation projects by collecting and evaluating end-user needs and coordinating financial and human resources to achieve critical project goals• Produced, revised, and distributed key project deliverables such as briefing decks and lessons-learned reports and drafting strategic communications to internal and external partners to advance divisional priorities• Contributed to policy development by briefing the Director on the costing and procedural implications of a policy proposal for Branch inspectors to conduct remote compliance and enforcement activities and the policy’s consistency with the existing regulatory framework

Ottawa, Ontario, Canada

• Continually monitoring service participants for potential signs of overdose and medically supporting clients experiencing overdoses by providing them with oxygen, assessing their vital health indicators, and administering naloxone as required• Empowering people who use drugs to achieve their self-defined recovery goals by facilitating a stigma-free environment, providing culturally appropriate resources, and creating individualized and trauma-informed care plans• Working with service participants and management to evaluate Centre policies against operational practices and identify opportunities for the alignment of policies and procedures to best practices of the community and of public health authorities

Ottawa, Ontario, Canada

• Assisted first year, second year, and third year Korean classes by responding to students’ inquiries relating to course materials during office hours and supporting the instructor in resolving problems and facilitating students’ learning• Contributed to the research of Professor Hyoun-Jeong Yoo on foreign language anxiety among students learning the Korean language by conducting research, preparing annotated bibliographies, and helping to structure the study’s methodology• Received the Raving Raven Award for Teaching Excellence, which acknowledges educators and learning support staff at Carleton who positively impact students’ learning experiences

Ottawa, Ontario, Canada

• Led a group of 20 members to enhance a borders inspections database and engaged project managers, subject matter experts, software developers, and other intergovernmental programs to progress the project, resulting in a successful release• Supported various projects on the Appian database by triaging relevant project requests with the proper lead program and ensuring that project managers met their cost schedules and timelines as outlined in the project proposals• Developed budgets, reports, and PowerPoint presentations for senior management to inform them of various project matters, and made recommendations for future project management principles through lessons learned documents• Received the ADM Award for Excellence in Innovation and Creativity for contributions to the investment project “PharmEx” that greatly streamlined the processes required to deliver policies, programs, and services to Canadians in collaboration with the Branch’s Controlled Substances Program

Ottawa, Ontario, Canada

• Assisted incoming and returning Carleton students on various registration-related inquiries and responded to calls and emails of the Registrar’s Office• Handled confidential and sensitive student information in various databases to track student inquiries, form submissions and other requests for internal use• Provided accurate information about University rules and regulations as well as referring to University services and departments when necessary

Ottawa, Ontario, Canada

• Provided walk-in services for students to navigate the registration portal and build their academic timetables• Responded to inquiries via phone or email about a student's registration activity or any related issues• Assisted the Registrar's Office with tasks such as diploma management and student audit reviews to ensure students could graduate without delay

Vancouver, British Columbia, Canada

• Engaged the 55,000+ students of Vancouver in communication so that the views of the student body were articulated on Board of Education decisions and informed student constituencies on the activities of the Board while respecting Board privacy.• Participated in the Board’s $500 million budget development process and conducted budget consultations with a diverse set of stakeholders.• Initiated and developed a proposal for the implementation of Student Trustees in all School Boards across BC and presented it at the BC School Trustees Association.

Vancouver, British Columbia, Canada

• Represented the views of the students in regards to the financial and legal activities of the Board of Education during its standing committee meetings• Contributed to the Vancouver District Students’ Council by directing and supervising city-wide initiatives, and providing a liaison between the Board and the students

Vancouver, British Columbia, Canada

• Oversaw staff and trained them on company procedures and practices, monitored the quality of coffee being served, maintained cleanliness of the café and ensured that all sales are recorded accurately• Managed inventory stock through Excel and created projections for future inventory given the company’s performance to ensure maximum use of finances• Ensured that day-end cash balances aligned with the overall cash flows of that particular day by conducting routine counts of cash register balances• Assisted in creating the weekly schedules for employees while taking into consideration the total hours required for part-time work and individual schedules

Vancouver, British Columbia, Canada

• Greeted customers, provided information for specials and promotions, and setup advertisement displays for new merchandise, beverages and food items.• Prepared and sold drinks and food in accordance with health codes and café standards.• Maintained inventories by replenishing coffee bean supply, keeping check of supplies and stocking pastries.• Closed store and maintained café cleanliness at all times, including cleaning tables, maintaining condiment bar, and removing trash.