Technical Writer
Current• Created internal Knowledge Base and external Help Center articles across a wide range of subject matters and target audiences, adjusting content, style and tone to match.• Reviewed technical documentation to update information based on product developments or outdated data.• Created and developed articles during a new product launch.• Collaborated with product specialists, program managers, and software engineers to produce valuable content.• Worked with the localization team to align content with specific needs and best practices for foreign markets.• Collaborated with subject matter experts to gain in-depth understanding of technical product requirements.• Managed the hiring process for Content Writers.
Dec 2019 - Present
