Dec 2024 - Present
AeroLeads people directory · profile
Ejieme Eromosele Email & Phone Number
Customer-Led Growth Leader | AI for CX Advisor | Top 25 Customer Success Influencer | Advancing Inclusion through Success in Black
at
Quiq
1 work email found
@stern.nyu.edu
6 phones found area 212, 347, 646, and 800
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer-Led Growth Leader | AI for CX Advisor | Top 25 Customer Success Influencer | Advancing Inclusion through Success in Black
Location
New York, New York, United States
Who is Ejieme Eromosele? Overview
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Quick answer
Ejieme Eromosele is listed as Customer-Led Growth Leader | AI for CX Advisor | Top 25 Customer Success Influencer | Advancing Inclusion through Success in Black at Quiq, based in New York, New York, United States. AeroLeads shows a work email signal at stern.nyu.edu, phone signal with area code 212, 347, 646, 800, and a matched LinkedIn profile for Ejieme Eromosele.
Ejieme Eromosele previously worked as VP, Customer Growth at Quiq and GM, EMEA at Quiq. Ejieme Eromosele holds Mba, Strategy, Global Business from Nyu Stern School Of Business.
Company email context
Email format at Quiq
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*@stern.nyu.edu
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Profile bio
About Ejieme Eromosele
I believe that people are at the heart of business. From the people in our internal teams to the people at the customers we serve - connection and relationships are key. I’ve excelled at customer-led growth by putting people first, and developing strategies and process for better outcomes.Currently I lead Quiq's EMEA growth, where my focus is on leveraging AI to enhance customer experiences — a testament to my commitment to customer-led growth. With a strong foundation in Customer Success, my role encompasses not just market expansion but also nurturing a culture of innovation and collaboration. As the founding executive sponsor of our Culture Committee, I'm dedicated to embedding diversity and equity in every aspect of our operation.Beyond my responsibilities at Quiq, I founded Success in Black, steering it to an award-winning platform that champions diversity in customer success. Serving on the board of CDI Foundation aligns with my dedication to shaping the future of conversational AI design, ensuring inclusivity and standardization in this evolving interface between technology and humanity. My mission is clear: empower customers and communities through technology that understands and respects the diversity of human experience.
Listed skills include Strategy, Management Consulting, Leadership, Management, and 9 others.
Current workplace
Ejieme Eromosele's current company
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11 roles
Ejieme Eromosele work experience
A career timeline built from the work history available for this profile.
Gm, Emea
🔹 Go-to-market (GTM) leader overseeing growth and expansion in EMEA🔹 Marketing & Demand Gen, New Business Sales, Customer Success & Account Management, Channel & PartnershipsAccomplishments: ✅ Double-digit revenue growth in challenging SaaS environments, across new markets, and while selling AI to enterprise buyers✅ Player/Coach role where I personally.
Jan 2023 - Dec 2024
Vp, Customer Success & Account Management
🔹 Customer Success and Account Management leader. Key metrics owned: GRR, NRR, NPS.🔹 Founded Quiq Culture Committee and served as Executive SponsorAccomplishments: ✅ Achieved positive NRR, reaching 107% in Q3 and 126% in Q4 during acquisition transition✅ Successfully expanded the customer success program, introducing key processes to new Quiq customers✅.
May 2021 - Dec 2022
Founder
CurrentI founded and run this award-winning platform and community to advance diversity, equity and inclusion in customer successAccomplishments: ✅ Grew community to 5,000+ members across LinkedIn and Slack, building a strong network of talent.✅ Designed and delivered webinars with an average attendance of 120+ participants per session.✅ Secured $175k in funding.
Aug 2020 - Present
Angel Investor, Startup Advisor, Non-Profit Board Member
Current
Various
I'm a nonprofit board member The Conversational Design Institute Foundation, Angel Investor and Startup Advisor.Board Member at The Conversational Design Institute FoundationCDI Foundation is a non-profit organization dedicated to developing design standards for conversational AI Assistants that interface with people via chatbots, voice applications, and.
Mar 2019 - Present
Vice President Of Customer Success
Re-imagined the Customer Success function and created Conversational Design and Account Management functions.Snaps helps the world’s best brands grow awareness, increase sales and lower customer support costs through conversational AI. We build enterprise automated chat experiences across messaging channels. Accomplishments: ✅ Closed Snaps’ largest.
Mar 2018 - May 2021
Managing Director, Customer Experience
Lauched first-ever customer experience capability and team to tie CX investments to subscriber growth and retention.Key accomplishments include: ✅ Established robust CX measurement & analytics framework and proved correlation between 1-point CSAT increase, 3% retention boost, an incremental $4.40 per/subscriber per/year.✅ Introduced first Voice of the.
Jan 2016 - Mar 2018
Adjunct Faculty
Recruited to develop and deliver coursework for Rutgers Executive Education - Mini-MBA™: Customer-Centric Management certificate program. Courses developed: Voice of the Customer - From Empathy to Action.
Mar 2017 - Feb 2018
Senior Associate To Manager
Promoted from Senior Associate within 2 years. Management consultant with a focus on driving customer experience strategy and execution (Telco, Media & Entertainment). Defined the scope and developed innovative approaches for major customer-focused projects for clients across industries. Led and supported new business development (up to $3M). Managed.
Aug 2011 - Jan 2016
Analyst To Consultant
Management consulting focused on contact center and service organization assessments. Applied qualitative and quantitative methods to analyze industry and client data to develop recommendations. Projects focused on omni-channel contact center process development, agent performance and training, outsourcing evaluations and CRM implementations.
Jul 2005 - Jun 2009
Country Director - Ghana
Good Morning Africa
Led on the ground work for social enterprise providing consulting services to small and medium sized Ghanaian entrepreneurial ventures. Hired, trained and managed four Executive Consultants, and nine staff in total. (On sabbatical while at Accenture.)
May 2008 - Aug 2008
3 education records
Ejieme Eromosele education
Mba, Strategy, Global Business
Nyu Stern School Of Business
International Business
Guanghua School Of Management, Peking University
Ba, Economics
New York University
FAQ
Frequently asked questions about Ejieme Eromosele
Quick answers generated from the profile data available on this page.
What company does Ejieme Eromosele work for?
Ejieme Eromosele works for Quiq.
What is Ejieme Eromosele's role at Quiq?
Ejieme Eromosele is listed as Customer-Led Growth Leader | AI for CX Advisor | Top 25 Customer Success Influencer | Advancing Inclusion through Success in Black at Quiq.
What is Ejieme Eromosele's email address?
AeroLeads has found 1 work email signal at @stern.nyu.edu for Ejieme Eromosele at Quiq.
What is Ejieme Eromosele's phone number?
AeroLeads has found 6 phone signal(s) with area code 212, 347, 646, 800 for Ejieme Eromosele at Quiq.
Where is Ejieme Eromosele based?
Ejieme Eromosele is based in New York, New York, United States while working with Quiq.
What companies has Ejieme Eromosele worked for?
Ejieme Eromosele has worked for Quiq, Success In Black, Various, Snaps (Acquired By Quiq), and The New York Times.
How can I contact Ejieme Eromosele?
You can use AeroLeads to view verified contact signals for Ejieme Eromosele at Quiq, including work email, phone, and LinkedIn data when available.
What schools did Ejieme Eromosele attend?
Ejieme Eromosele holds Mba, Strategy, Global Business from Nyu Stern School Of Business.
What skills is Ejieme Eromosele known for?
Ejieme Eromosele is listed with skills including Strategy, Management Consulting, Leadership, Management, Program Management, Customer Success, Software As A Service, and Start Ups.
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