As a Customer Service Supervisor and Customer Support Representative at Carlcare Service Center, I have helped employees with day-to-day work and complex problems, researched and corrected customer concerns to promote company loyalty, increased team productivity, and provided feedback and recommendations on software usability and functionality. In my role as a Web Designer at Super Slum, I have developed mobile-optimized websites for business clients and non-profit organizations.As an Alpha Tester at Infinix Mobility, I have documented and reported software issues, monitored bug resolution efforts, and participated in product design reviews. As a Proofreader at Editorium Book Service Agency, I have checked and corrected grammatical and spelling errors in various documents and managed finished works and version edits.