Ejiroghene Gloria Ajibade Email and Phone Number
Introduction:Ejiroghene Gloria Ajibade is a highly skilled English-French translator with a solid academic background and professional experience in providing linguistic services. With a first degree in Foreign Languages and Linguistics, specializing in French, Ejiroghene brings a wealth of language proficiency and cultural understanding to her translation work.Educational Background:Ejiroghene holds a Bachelor's degree in Foreign Languages and Linguistics, with a major in French. This academic foundation has not only equipped her with advanced language skills but has also provided her with a deep appreciation for the nuances of communication across different cultures.Professional Experience:Ejiroghene has a diverse professional background, including a significant tenure as a customer service representative at Stanbic IBTC Bank. In this role, she catered to the needs of both English and French-speaking clientele. Her responsibilities included facilitating smooth communication between the bank and its French-speaking customers, ensuring that their queries and concerns were addressed with precision and cultural sensitivity.Language Proficiency:Ejiroghene is fluent in both English and French, possessing an exceptional command of both languages. Her ability to seamlessly transition between these languages allows her to bridge communication gaps and deliver accurate, culturally nuanced translations.Ejiroghene is an Operations expert with about 12 years working experience and an international certification in Advanced business management and Entrepreneurship from Andrea Business School, Barry University, Miami Florida USA. She has a BA degree in Foreign Languages/Linguists with a Major in French and is an expert with bilingual competencies She has a wide range of experience working in the banking sector in various capacities from customer experience to product development and Sales.
Penexus Consulting
View- Website:
- penexusconsulting.com
- Employees:
- 6
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Head Of OperationsPenexus Consulting Oct 2019 - PresentLekki, Lagos NigeriaFormulate business strategy with others in the executive teamDesign policies that align with overall strategyImplement efficient processes and standardsCoordinate customer service operations and find ways to ensure customer retentionEnsure compliance with local and international laws (e.g. data protection)Oversee the implementation of technology solutions throughout the organizationManage contracts and relations with customers, vendors, partners and other… Show more Formulate business strategy with others in the executive teamDesign policies that align with overall strategyImplement efficient processes and standardsCoordinate customer service operations and find ways to ensure customer retentionEnsure compliance with local and international laws (e.g. data protection)Oversee the implementation of technology solutions throughout the organizationManage contracts and relations with customers, vendors, partners and other stakeholdersEvaluate risk and lead quality assurance effortsOversee expenses and budgeting to help the organization optimize costs and benefitsMentor and motivate teams to achieve productivity and engagementReport on operational performance and suggest improvements Show less -
Head Of Service ManagementHans And Belles Events Jul 2022 - PresentNigeriaEvent planner,manager,customer satisfaction expert
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Regional Account Support ExecutiveStanbic Ibtc Feb 2018 - Oct 2019Lagos Island RegionMain Responsibilities:Responsible for account opening and maintenance including both personal and corporate accountsReview clients' accounts documentation in accordance with Bank's standard and regulatory requirementsSet up Customer Profiles and create account/CIF in bank systemWork with other business units (e.g. Compliance, Credit, Risk etc.) to provide feedback on clients account statusFollow up with Relationship Manager on Account opening issuesProvide… Show more Main Responsibilities:Responsible for account opening and maintenance including both personal and corporate accountsReview clients' accounts documentation in accordance with Bank's standard and regulatory requirementsSet up Customer Profiles and create account/CIF in bank systemWork with other business units (e.g. Compliance, Credit, Risk etc.) to provide feedback on clients account statusFollow up with Relationship Manager on Account opening issuesProvide administrative support e.g. documents filing and record keepingTake up ad hoc projects as assigned Show less -
Customer Services Officer/EnquiriesStanbic Ibtc Mar 2012 - Feb 2018Lekki Admiralty Branch LagosAssisted customers with routine account-related requests such as: funds transfers, automatic funds transfers (AFTs), stop payments, inquiries about bank deposit products and service charges, inquiries about ATM and debit card usage and limits, inquiries about checking and savings accounts transactions, inquiries about funds availability, and check verification requests by third parties.Researched and resolved customer problems, acting as the customer liaison between other bank departments… Show more Assisted customers with routine account-related requests such as: funds transfers, automatic funds transfers (AFTs), stop payments, inquiries about bank deposit products and service charges, inquiries about ATM and debit card usage and limits, inquiries about checking and savings accounts transactions, inquiries about funds availability, and check verification requests by third parties.Researched and resolved customer problems, acting as the customer liaison between other bank departments when necessary.Cross-sold bank products and services based on customer needs in accordance with the banks’ program standards.Update the system with messages regarding ATM/debit cards and service charge rebates.Performed customer requested research, including printing statement and check copies.Input, maintain and/ or delete ATM and debit cards within system.Transfer funds to cover customer overdrafts as directed by bank operations.Contacted customers to notify them that check orders and/or debit cards are ready to pick up at the bank.Distributed to customers and properly log all “hold statements” and check orders held by the bank.Acted as backup to the switchboard operator, ATM/debit card coordinator and safe deposit vault attendant.Escorted appropriate bank personnel into the vault and maintain dual control for safekeeping access and official check and ATM card requisition.Monitorer the “bad address” report and attempt to track down customers and obtain updated information.Assisted the operations processing specialist by verifying the accuracy of document images.Opened set timers and closed the safe deposit vault utilizing dual control.Contacted customers to obtain necessary signatures on items with missing or irregular signatures.Maintained the bank’s files for currency transaction reports, customer safekeeping receipts, etc Show less -
PresenterNigerian Television Authority Oct 2009 - Jun 2010Gombe, NigeriaPresenter Corpers Forum.Tailored all topics towards the impact of corpers on the society and vice versal.Networked with resource persons in the society as resource persons.Raised sponsorship from the community. -
BroadcasterOrientation Broadcasting Service Aug 2009 - Sep 2009Researching topics and background information for items to be featured on the programme; Planning and Rehearsing shows; writing, and sometimes memorising, scripts; liaising with other members of the production and technical team/s.During the broadcast, I may be involved in: introducing and hosting programmes; interviewing guests in the studio, by telephone or on location; playing music; reading short news, traffic, sport or weather… Show more Researching topics and background information for items to be featured on the programme; Planning and Rehearsing shows; writing, and sometimes memorising, scripts; liaising with other members of the production and technical team/s.During the broadcast, I may be involved in: introducing and hosting programmes; interviewing guests in the studio, by telephone or on location; playing music; reading short news, traffic, sport or weather reports; reviewing books, films, music or newspapers; providing links between programmes; either reading from a script and/or autocue, or improvising; keeping the programme running to schedule - responding positively and quickly to problems or changes, and improvising where necessary; keeping in contact with the director and production team in the studio gallery, via ear-piece link.After the broadcast, presenter is involved in meeting with the production crew to assess/review the broadcast and plan the next broadcast. Show less
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Classroom TutorCercle Francais Delta State University Abraka Delta State May 2006 - Apr 2008Complete required 10 hours of tutor training (first semester only).Check your file every day that you are campus for new assignments and announcementsContact assigned students within two days of receiving the assignment.Be punctual for all scheduled tutoring sessions
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Management TraineeJanero Enterprises Shop Jan 2001 - May 2003Learning the operational procedures for the store as a management trainee, and then I supervise others as they complete these same tasks in a thorough and timely manner. I ensure that banking transactions, daily paperwork, and company reports are completed accurately and on time. General maintenance, cleanliness, facility safety, and opening and closing procedures are also my responsibility. In my role as a management trainee, I also assume complete responsibility for the store in the store… Show more Learning the operational procedures for the store as a management trainee, and then I supervise others as they complete these same tasks in a thorough and timely manner. I ensure that banking transactions, daily paperwork, and company reports are completed accurately and on time. General maintenance, cleanliness, facility safety, and opening and closing procedures are also my responsibility. In my role as a management trainee, I also assume complete responsibility for the store in the store manager's absence Show less
Ejiroghene Gloria Ajibade Education Details
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Business Management And Entrepreneurship -
Languages And Linguistics; French; 2010 -
Pcb Computer Training InstituteInformation Technology
Frequently Asked Questions about Ejiroghene Gloria Ajibade
What company does Ejiroghene Gloria Ajibade work for?
Ejiroghene Gloria Ajibade works for Penexus Consulting
What is Ejiroghene Gloria Ajibade's role at the current company?
Ejiroghene Gloria Ajibade's current role is Head of Operation Penexus consult.
What schools did Ejiroghene Gloria Ajibade attend?
Ejiroghene Gloria Ajibade attended Barry University, Delta State University, Pcb Computer Training Institute.
Who are Ejiroghene Gloria Ajibade's colleagues?
Ejiroghene Gloria Ajibade's colleagues are Orlando Sánchez Magariño, Adebukola Adekomi, Adriana Moreno, Oluwaseun Adejare Ajibade.
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