Eric Levin Email & Phone Number

Minneapolis, Minnesota, Us

- Oversee the enterprise-wide technology strategy, ensuring alignment with business goals and future-proofing the tech ecosystem.- Accountable for the customer experience technology portfolio, continuously improving engagement and satisfaction across all touchpoints.- Lead the governance of enterprise and distributed technology, ensuring operational efficiency and scalability.- Oversee the enterprise data strategy and delivery, ensuring accurate, data-driven decision-making organization-wide.- Responsible for the oversight of the company-wide AI strategy, enabling AI adoption and driving innovation across the business.- Direct and ensure accountability for the enterprise custom app development initiatives, promoting agile development and delivering innovative solutions.- Oversee and manage company-wide integrations and database teams, ensuring seamless systems and a robust data architecture.

Minneapolis, Minnesota, Us

- Oversaw and drove a comprehensive overhaul of the enterprise distributed technology governance model, strengthening control and scalability across the organization.- Drove the customer experience technology portfolio, enhancing engagement and satisfaction across touchpoints.- Led the enterprise-wide technology strategy, ensuring alignment with business objectives and future-proofing the tech landscape.- Directed the enterprise custom app development practice, fostering innovation and agile solutions.- Launched a transformative customer mobile app, elevating ratings from 2.4 to 4.6 and delivering significant business value.- Introduced a cutting-edge GenAI app for customer service reps, reducing average handle time by 60 seconds through enhanced knowledge management.

Chicago, Illinois, Us

Lead full technical team which focused on both external and internal use cases through full SDLC process including ideation and high-level architecture through delivery and maintenance of solutions.- Lead and gained board approval on a digital transformation effort within the company from it's previous development methods in order to enable growth levels the company desired to continue, while delivering a phenomenal end-user experience.- Brought in many new best-in-class technologies and processes to enable speed and agility within the development process while ensuring quality including containerization, container orchestration (Kubernetes), eventing, business intelligence, BPMN, GitOps, etc.- Invested heavily in developing skillsets of managers, developers, and technologists alike which ultimately lead to a vastly changed culture in which many high-likely attritions became raving fans.

Chicago, Illinois, Us

Lead the full product development life cycle (PDLC), form fitted to the high-growth stage that the company is in.- Directed the high-level strategy of key product portfolios which the company prioritizes investment into.- Created holistic product portfolio strategy- Implemented a cross-portfolio prioritization framework for all technology initiatives the company invested time and talent into to ensure focus on ROI.- Onboarded strategic vendor partners that enabled delivery of a mobile-first experience for students.- Created and implemented strategic product vision of an industry-leading technology integration solution, leveraging key publishing and university partnerships, in order to bring a delightful product experience to both universities, learners, and partners alike.

Madison, Wi, Us

Recruited and managed a top-performing team with ownership of all aspects of technology including application development, infrastructure, and IT operations. Quarterbacked strategy and execution for the adoption of the AdvantEdge Analytics Data Platform, a public, cloud-based virtual data center to operate a suite of products using an “as a service” business model.” Directed the transition to the business model that served as a key differentiator and guided ongoing digital transformation for the CUNA Mutual Group. ► Decreased break-even timeframe 75% while driving product revenue 300% a subscription profit margin 400%.► Engaged with customers in technical strategic conversations and helped deliver wins with some of the nation’s largest credit unions.► Initiated and solidified a partnership with the world’s third largest technology company, with key relationships reaching to the top executive level.► Spearheaded the adoption of a public, cloud-based deployment and operating model.► Catalyzed sales through marketplace messaging, strengthened platform cost efficiencies, and accelerated speed-to-market. ► Strategized and communicated marketplace messaging to illustrate AdvantEdge Analytics Data Platform differentiation using public speaking opportunities, webinars, and blogs.

Madison, Wi, Us

Led all aspects of technology for the two-year, $200M, board-chartered digital transformation program with a portfolio of 18 concurrent initiatives and a 250-member team. Championed customer retention, product velocity, and cost efficiencies in the program designed to generate $150M+ in annual revenue by 2020.► Strategized multi-million platform investments to align with long-term business strategies, cost efficiencies, and new product speed-to-market.► Supported transforming teams to lean-startup/Agile methodology to promote rapid test and learn cycles and to improve validation of business value and understanding of market demand.► Partnered with executive leadership to develop and drive three-to-five-year technology roadmap/vision to align with long-term corporate business strategy.► Managed technical due diligence, and investment/integration strategies for an internal ventures/M&A group, composed of 12 portfolio companies, focused on FinTech and retail banking industries.

Chanhassen, Mn, Us

Teamed with CEO and COO to lead strategic engagement initiatives including development and execution of LT Connect, a proprietary mobile and in-club heart rate training solution. ► Prioritized enterprise and consumer-facing technology initiatives in collaboration with C-level executives for the largest core business portfolio.► Restructured application development teams using Agile methodology to improve alignment with business units, enable greater transparency organization-wide, and optimize project timing, technical approach, direction, and feasibility.► Honored by C-level feedback for the “highest transparency and best visibility into technology” due to cultivated relationships with key business owners and executives. ► Played a pivotal role in M&A-based technology activities and build-vs-buy decisions within core architecture and best-of-breed applications.► Coached directors, their development staff, and solution architectures to ensure efficient execution and alignment with business-driven priorities.

Chanhassen, Mn, Us

Managed an application portfolio mapped to growth-based strategic initiatives.► Ensured proper architecture, development, and full lifecycle execution on all projects.► Interfaced with vendors and strategic partners to help facilitate joint ventures.► In-housed $3M+ of software acquisitions; strengthening support, security remediation, stabilization, and enhancements for future projects.► Promoted business-need focused, efficient, secure, and scalable technical solutions.

Established a software development consulting firm developing projects using Ruby on Rails, ASP.NET, PHP, and Java. Advised CIO in decision-making processes for technology strategies and roadmaps. ► Architected, designed, and deployed a social application driving member activation and retention using virtual community building.► Coordinated decision-makers from business units and shared services to develop go-to-market application scope for cost/benefit optimization.► Guided business and technical leaders on the creation of solutions that met business needs without being over-engineered.

Minneapolis, Mn, Us

Advanced all phases of SDLC for custom document solutions and created and implemented a client document management project generating $1M+ in revenue. Engaged with clients extensively and mentored/guided offshore developers on solution design and code quality.

Minneapolis, Minnesota, Us

Created and managed core development libraries that sped site time-to-market. Liaised with clients for timeline creation and project status communication.

Strategic development, and systems architecture, focusing on scalability and high availability systems that allow retail investors direct market access to various trading assets including both Forex and Futures investments.

Bloomington, Mn, Us

Developed and designed flagship client application for enterprise report distribution in Java Swing utilizing web distribution technologies. Aided in design of large-scale server architecture for consolidated report generation technology.

Bachelor Of Science In Business, Management Of Information Systems

Bachelor Of Science In Business