Eugene Lowe Jr. Email & Phone Number

Northville, Michigan, United States

• Maintaining working components through repair or replacement.• Setting up workstations with computers and necessary peripheral devices.• Checking computer hardware (HDD, mouses, keyboards etc.) to ensure functionality.• Installing and configuring appropriate software and functions according to specifications.• Trains and guides instructional staff to identify and use technology tools to support student learning.• Oversees technology and deployment, field services, and… Show more • Maintaining working components through repair or replacement.• Setting up workstations with computers and necessary peripheral devices.• Checking computer hardware (HDD, mouses, keyboards etc.) to ensure functionality.• Installing and configuring appropriate software and functions according to specifications.• Trains and guides instructional staff to identify and use technology tools to support student learning.• Oversees technology and deployment, field services, and ensure students and staff have the information, tools, and connections to be effective.• MDM solutions of iPads, iPhones, Chromebooks, etc. within Jamf Pro and Chrome Management platforms Show less

Remote

- Provide restorative or maintenance actions to resolve end-user problems. - Provide technical end-user support via telephone, email, or web chat to 30+ callers a day. - Moderate experience managing Okta accounts and troubleshooting VPN connections- Troubleshoot end-user’s Jira/Confluence account issues and provide Jira ticket status updates.- Regularly use Active Directory to administer windows password resets and to verify user account status.- Working knowledge of… Show more - Provide restorative or maintenance actions to resolve end-user problems. - Provide technical end-user support via telephone, email, or web chat to 30+ callers a day. - Moderate experience managing Okta accounts and troubleshooting VPN connections- Troubleshoot end-user’s Jira/Confluence account issues and provide Jira ticket status updates.- Regularly use Active Directory to administer windows password resets and to verify user account status.- Working knowledge of troubleshooting O365 applications and verifying licenses (Outlook, teams, skype, etc.). - Provision company cell phones and configure APN connections that allow users access to business services.- Correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Show less

- Maintain a filing system for 185 financial documents.- Prepare and format over 100 batches of invoices in a Microsoft Excel document for data entry weekly, resulting in an increase of data entry and billing efficiency by 30%.- Manage daily contract acquisition operations. Oversee $100,000 in invoices per week and manage over 20+ acquisitions.- Entered procedure and diagnosis codes, and requisite patient information into billing software to streamline invoicing and account… Show more - Maintain a filing system for 185 financial documents.- Prepare and format over 100 batches of invoices in a Microsoft Excel document for data entry weekly, resulting in an increase of data entry and billing efficiency by 30%.- Manage daily contract acquisition operations. Oversee $100,000 in invoices per week and manage over 20+ acquisitions.- Entered procedure and diagnosis codes, and requisite patient information into billing software to streamline invoicing and account management; added modifiers, verified diagnosis, and coded narrative diagnosis. Show less

Ypsilanti, Mi

- Created and maintained information of 10+ employees within databases .- Handled incoming calls and other communications for over 15 callers per day.- Program coordinator of multiple events. Oversaw the logistics, registration, and marketing of events; resulting in an increase in event attendance by 25%.

Chicago, Il

-Managing case Information for attorneys and clients using Legal software applications such as Legal Track. -Keeping cases organized by establishing and organizing files; monitoring calendars; meeting deadlines; documenting actions; inputting information into file database and case management software; confirming case status with attorney.-Keeping clients informed by maintaining contact; communicating case progress.-Updating job knowledge by participating in educational… Show more -Managing case Information for attorneys and clients using Legal software applications such as Legal Track. -Keeping cases organized by establishing and organizing files; monitoring calendars; meeting deadlines; documenting actions; inputting information into file database and case management software; confirming case status with attorney.-Keeping clients informed by maintaining contact; communicating case progress.-Updating job knowledge by participating in educational opportunities; reading professional publications.-Accomplishing organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Show less

Master Of Science - Ms, Data Science And Business Analytics

Data Driven Business concentration: This concentration is made up of the three common core courses and three Data-Driven Business major.

Bachelor’S Degree, Computer Engineering Technology

Activities and Societies: Epsilon Pi Tau Honors Society, National Society of Black Engineers (NSBE), My Brother's Keeper Initiative.