Hello, my name is Emily and I am a highly analytical and results-driven executive with experience directing all facets of business development, account management, relationship management and risk management. I have a prominent career marked with consistent record of top work performance and achievements. I have proven my ability to quickly comprehend and communicate complex situations and structures while promoting effective governance and positive change that improved productivity, efficiency, and revenue growth.I have proven ability to collaborate with C-level leadership, whilst identifying, planning, developing, and implementing robust initiatives supporting the future vision/needs of business. I am an articulate and refined communicator; proficient in forging and nurturing professional relationships with stakeholders at all levels leveraging interpersonal communication skills.I have a track record of leading teams through critical transitions and implementation of initiatives. I am expert at uncovering anomalies, determining causes, and proposing solutions to facilitate corrective actions.I hold strong capacity to evaluate quality, coach and mentor team members and share or implement best practices. I have proven success in being instrumental in planning key future setups, ensuring business continuity and optimised profitability.Some of my accomplishments are: - Enhanced customer experience and sales effectiveness by streamlining account management and client planning approach and introducing Account Management 101 - Guiding Principles and Strategic Client Plan Template.- Surged team’s Risk Culture Index from 53% to 64% by integrating operational risk disciplines into team policies and establishing exceptional risk outcome for team members for two consecutive years.- Coached and developed staff through one-on-one and on-job sessions in client engagement, identifying requirements, and facilitating timely solutions to attain 100% client retention and exceeding revenue plan by 14% and 18% over two years.- Headed negotiations with cross-functional EGM to restructure conditions of previously agreed contract with high-profile customer, by lobbying senior leaders and driving customer messaging, resulting in contract execution within two days.Please feel free to contact me at emilyjanemeadows@gmail.com with any thoughts, comments, or questions about my work; I'm always interested in making new professional acquaintances.