-Managed inventory, marketing, payroll, and various other administrative facets of a high-traffic urgent care veterinary clinic-Reported financials on a daily, weekly, and monthly basis to Regional team while generating solutions to missed KPIs and sustained growth-Responded to client concerns and feedback-Upkept referring practice network to enforce client base-Doubled technician headcount through recruiting and in-house cultural improvement to grow EBITDA by 10%

-Spurred revenue growth of 22% YoY -Researched new products and pharmaceuticals to present to DVM team-Introduced “fear free” mindset of handling and flow through building to improve patient experience-Managed all aspects of the business including PR/social media, operations, accounting, and human resources-Overhauled culture and improved engagement scores over 30% from 2021-22

-Organized care/training of a large multi-species rescue-Cultivated relationships with clients, volunteers, and other organizations-Created educational programming to enhance public's knowledge of farm animals and spread awareness of mission-Increased Live Release Rate by 15% and doubled placed headcount through intake and placement optimization

• Executed daily distribution center operations autonomously• Standardized network training documents and developed Peak plan for site Learning Department• Onboarded 150 associates to new process in the span of two weeks to fulfill Customer Returns’ Peak volume successfully• Operated Outbound Shipping for two months in which the department performed to or above plan each day