Vice President responsible for leading the strategy, direction and management of all ERP and business applications supporting the Piedmont Healthcare system.Successfully led the on-time delivery and execution of M&A activities of the IS Business Apps teams through 10 acquisitions / integrations over a 7 year period. Implemented a system-wide legacy data archival and retirement program. Managed key vendor relationships and negotiated complex contracts and agreements.Member of multiple IS and Operational leadership committees within the health system.

Independent Advisor / Executive Consultant assisting organizations with strategic planning and delivery of ERP and HCM initiatives. Specialties include:- ERP and Technology Integration Roadmaps, Selection and Solution Architecture- Business Case and ROI development- Full HR/HCM Lifecycle Business Process Design and Improvement- Effort and Resource Planning- Large Program Management and Direction- PeopleSoft and Workday Implementation, Upgrade and Integration ExperienceRecent Initiatives:Program and Account Director for PeopleSoft HCM initiatives at a Global Retail Organization located in Columbus, OHHRIS Department reorganization and Service Delivery redesign for a Hospital located in Atlanta, GATechnology Program Manager of a Workday HCM implementation for a large Financial Institution located in Atlanta, GA

Eric served as a member of the leadership team for TITAN’s Global People Solutions practice which focuses on providing full Human Capital Management (HCM) Consulting, ERP Implementations (both client-owned and SaaS), Business Process Outsourcing, Application Managed Services and Infrastructure and Technology Hosting. Primary focus areas include:- Contract Management – Successfully negotiated key MSA and SOW components which defined the program delivery and services provided over the life of the contract. Managed the profitability of the contract and resources required to deliver agreed upon services. Managed the customer relationships related to the contract as the primary TITAN executive responsible for client satisfaction.- Program / Project Delivery and Executive Oversight – Managed the P&L to ensure financial targets and delivery requirements were met. Effectively managed the transformation program with a contract value of approximately $20mm. Added over $4.5mm to the project value through scope management and additional business development opportunities. - Business Development – Provided subject matter expertise, proposal development, scoping and estimating support in the development of new sales opportunities. - Practice knowledge management – Developed standard solution templates to better define and communicate services. Created pricing templates and worksheets to standardize how project efforts are determined. - Subject Matter Expertise – Provided expertise and insight into ERP implementations, upgrades and integration with other applications. Provided expertise in the development of integrated program solutions.- Acquisition, development and retention of staff – Identified, recruited, interviewed and hired consulting staff. Managed the development, performance and compensation of 5 direct-report employees. Mentored non-direct-report staff in areas of consulting, project management and client relationship management.

Led and contributed to the profitability and growth of the Human Capital Management PeopleSoft consulting practice through management and contributions in the areas of practice sales, project management and staff development. Assisted in the leadership of the consulting practice in the areas of:Sales management - Identified, qualified and closed profitable new consulting and Business Transformation Outsourcing business across IBM lines of business. Managed the sales cycle and resources required to respond to client RFPs. Program / Project delivery and oversight - Successfully delivered global, multi-million dollar consulting and outsourcing programs. Managed the P&L to ensure financial targets were met. Effectively managed a global transformation program of $40+mm with 90+ global consulting resources to increase net profit by over $2.5mm. Managed the turnaround and successful delivery of large outsourcing and ERP implementation projects.Practice knowledge management - Contributed to the knowledge base of the practice through the development and harvesting of deliverable templates, solution designs, and other intellectual capital. Subject Matter Expertise - Provided expertise and insight into PeopleSoft HCM implementations, upgrades and integration with other applications. Provided expertise in the development of integrated, global program solutions.Acquisition, development and retention of staff - Participated in the identification and interviewing of potential staff. Managed the development, performance and compensation of direct-report consultants (Consultant through Sr Project Managers).

Led and contributed to the profitable growth of the practice through management and contributions in the areas of practice sales, project management and staff development. Assisted in the leadership of the consulting practice in the areas of:Sales management - Identified, qualified and closed profitable new business for the practice. Developed client-centric solutions based on defined scope and business requirements. Project delivery and oversight - Managed project scope, resources, delivery and financials to ensure performance targets are met in all areas for multi-million dollar consulting, application management and infrastructure hosting projects. Managed client relationships at the program and executive levels.Practice knowledge management - Contributed to the knowledge base of the practice through the development of proposal templates and tools, delivery methodology and templates, and other intellectual capital. Subject Matter Expertise - Recognized as an SME for PeopleSoft HCM implementations, upgrades and application integration.Acquisition, development and retention of staff - Participated in the identification and interviewing of potential staff, mentored staff in professional development areas, provided input and feedback in the areas of compensation, performance and career development.

Led the sales pursuits and profitably managed all aspects of the delivery and P&L of multi-million dollar consulting projects. In addition to client service, responsibilities include internal practice development (tools, methodology, market plans), staff development/mentoring, staff recruitment, developing and managing client relationships, and providing formal career counseling to staff.Managed over 40 FTEs and multi-million dollar project P&Ls.Consistently exceeded multi-million dollar sales goals Successfully created and maintained executive-level (buying) relationshipsProvided insight and expertise in the areas of application integration and PeopleSoft HCM projectsManaged the career development, acquisition and retention of 6 to 8 direct-report consultants (analysts through project managers)

Developed and delivered PeopleTools (PeopleSoft application) technical training courses to client implementation teams. Classes taught included; Human Resources, PeopleTools I and II, System Administration, Security Administration, SQR/SQL, Report Writing, Application Upgrades and PeopleCode. In addition, responsibilities included providing onsite client consulting services in the areas of Upgrades, Technical Development and System Enhancement.Trained and supported multiple client accounts. Recognized for relational database design and upgrade expertiseSupported pre-sales efforts

Position reported directly to the President and was responsible for managing several key growth functions of the company. These areas included; Information Systems development and management, Corporate Training management, Management of company expansion and Corporate Marketing.Managed staff of 3 and department budget.Developed new operations and sales training programs for all positionsPlanned, negotiated and managed the opening of 14 branch offices in less than two years.Managed the implementation, conversion and support of a company-wide operations application

Training NCOServed as the training NCO; This entailed coordinating the execution of training events as directed by the Marine Corps and keeping the personal training records for over 100 Marines.

Developed and delivered functional and technical training and product support for Caldwell-Spartin operations and sales software applications and systems. These responsibilities included conducting management planning sessions with client executives and providing full lifecycle implementation consulting services. Trained and supported over 20 client accounts.Supported pre-sales effortsResponsible for unit, system, integration and regression testing

Recruited, screened, and placed staffing employees. Processed weekly payroll and invoicing. Managed workers' compensation and unemployment claims. Established and maintained client relationships. Ensured a high level of customer service and satisfactionManaged staff of two and P&L for 20 client accounts (approximately $4 million in revenue)