Erik Jost

Erik Jost Email and Phone Number

Digital Transformation Leader | Future of Enterprise Tech | Digital Workplace Innovation | Intersection of Technology + Humanity | Advisor | Speaker | Board Member @ Black Box
About Erik Jost

Erik is often described as an action-oriented visionary or futurist in the arena of workplace technology. He believes strongly in employee empathy and placing yourself in the shoes of those who consume technology or services. This belief, along with a strong belief that technology can better the world as we know it converges to give Erik a unique perspective on the digital workplace. This focus on servant leadership started through example while Erik served in the United States Marine Corps. Since then, Erik has held various roles of increasing responsibility, including delivering Modern Workplace Environments, Device as a Service (DaaS), Unified Communications Strategy and Architecture, and many other user-centric innovations at world-renowned companies such as Amgen. Most recently, Erik was the Chief Strategy Officer at 1E, a Digital Employee Experience software provider. Before the software world, Erik led global strategy for NTT Data's Dynamic Workplace Services as Vice President of Dynamic Workplace. Erik is married and has four children. Erik’s hobbies include Real Estate, 3D Printing, Cooking, and Gardening. He also enjoys listening to audiobooks on long drives. In the afternoon’s you can find him rink-side watching his children playing ice hockey while escaping the Texas heat.

Erik Jost's Current Company Details
Black Box

Black Box

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Digital Transformation Leader | Future of Enterprise Tech | Digital Workplace Innovation | Intersection of Technology + Humanity | Advisor | Speaker | Board Member
Erik Jost Work Experience Details
  • Black Box
    Vice President Modern Workplace
    Black Box Apr 2024 - Present
    Plano, Texas, Us
    Erik leads the development of the horizontal Modern Workplace practice, formulates solutions and go-to-market strategies. His responsibilities encompass a broad spectrum of services, including Customer Experience (CX), Unified Communications as a Service (UCaaS), Audio Visual, and Digital Workplace scope covering Service Desk, Field Services, and Modern Ecosystem Management. Erik places a strong emphasis on driving innovation through Automation and Generative AI.
  • High Circle Ventures
    Advisory Board Member
    High Circle Ventures Jul 2021 - Present
    Southlake, Texas, Us
  • Wipro
    Global Head Digital Workplace Transformation
    Wipro Nov 2023 - Apr 2024
    Bangalore, Karnataka, In
  • Wipro
    Regional Head And General Manager
    Wipro Feb 2022 - Nov 2023
    Bangalore, Karnataka, In
    Responsible for end-to-end delivery, optimization, and digital transformation of all North American Digital workplace clients. Focused on areas such as pre-sales sizing and deliverability to new clients, profitability measures, customer satisfaction, headcount right sizing, technology transformation, cloud migration, and overall delivery maturity. Services included service desk, contact center, field services, end user services, mobility services, digital and user experience, and organizational change management. Technology optimizations included Microsoft M365, Configuration Manager (SCCM/ Intune), VMware, Nexthink, Cisco, Zoom, Qualtrics, AWS, Azure, Business Intelligence tools, and DEX Scoring.
  • 1E
    Chief Strategy Officer (Cso)
    1E Aug 2021 - Dec 2021
    London, England, Gb
    Responsible for global corporate strategy, product strategy, customer experience, thought leadership, and internal cross-functional alignment. Responsible for executive alignment with the customer base for client retention and product feedback. Responsible for the establishment and management of technical alliances, for strategic growth.
  • Ntt Data Services
    Vice President - Dynamic Workplace
    Ntt Data Services Aug 2020 - Aug 2021
    Plano, Texas, Us
    Responsible for portfolio and product management, go-to-market strategy, analyst relations, and overall business performance of Dynamic Workplace offering. Recruited and led a team of offering specialists with roles from sales to technical development.
  • Ntt Data Services
    Cto - Dynamic Workplace Services
    Ntt Data Services Aug 2018 - Aug 2020
    Plano, Texas, Us
    Responsible for end-to-end innovation strategy, go-to-market portfolio development, service transformation, and industry alignment of Digital Workplace practice. Lead organizational change towards improved customer experience focused on innovation and partnership.
  • Amgen
    Senior Manager - Digital Workplace
    Amgen Oct 2015 - Aug 2018
    Thousand Oaks, Ca, Us
    Responsible for enterprise delivery of End User Technology services. Inclusive of Device as a Service(PC, Mac, Mobile) , Print, Remote Access, Desktop Management, Software and Application Management, and Device Strategy. Leads IS Architecture Practice for Next Generation Workplace and Next Generation Labs. Leads innovation work stream modernizing device management services, move to cloud, crowd sourced, and provisioned devices. Building AI powered end to end device healing, anomaly detection, and automated testing platforms.
  • Yorktel
    Principal Consultant – Digital Workplace, Collaboration
    Yorktel Jul 2015 - Oct 2015
    Wall, New Jersey, Us
    As a Principal in Digital Workplace and Collaboration, Erik analyzes and develops long term roadmap & technology architecture recommendations. This includes in-depth analysis of business process, TCO and ROI for mobility, work force trends, and bleeding edge technology. Erik is charged with leading Yorktel’s largest commercial onsite engagement across multiple countries and disciplines.He has over a decade of industry experience, spanning the Department of Defense IT and operational leadership with Fortune 500 companies. His roles have taken him to the forefront of technology, where unified communications converge. Erik’s technical skillsets include unified communications platform evaluation and proof of concept deployment, virtualization & infrastructure management, next gen. technologies, mobility concepts centered on workforce productivity, and resource management enhancements.
  • Yorktel
    Strategic Architect - Global
    Yorktel Sep 2014 - Jul 2015
    Wall, New Jersey, Us
    Responsible for direct client interface to provide strategic guidance on new and emerging audio visual and collaborative technologies, services, and vendor offerings.Delivery of enterprise class unified communications and collaboration solutions that are designed to fit unique client ecosystems.
  • Yorktel
    Strategic Architect - Amgen
    Yorktel Sep 2013 - Sep 2014
    Wall, New Jersey, Us
    Responsible for direct client interface to provide strategic guidance on new and emerging audio visual technologies, services, and vendor offerings. Acts as liaison between internal organizations and the client to ensure that strategies and standards are being followed and administered across service delivery towers.
  • Yorktel
    Operations Manager - Amgen
    Yorktel Jul 2009 - Aug 2013
    Wall, New Jersey, Us
    Responsible for management of global onsite operations supporting Amgen’s audio visual (A/V) requirements. This includes three functional towers of support including technical and customer support, live event coordination and execution, and all phases of maintenance. Responsible for producing metrics and standardized reporting for team activates.
  • Yorktel
    Director Of Production & Field Engineering
    Yorktel Nov 2008 - Jul 2009
    Wall, New Jersey, Us
    Responsible for the management of multiple teams providing engineering, fabrication, quality control, installation, and quality acceptance of projects.
  • Yorktel
    Fabrication Manager
    Yorktel Jun 2008 - Nov 2008
    Wall, New Jersey, Us
    Managed multiple concurrent production projects, ensuring detail oriented work was completed correctly and above industry standard. Developed and optimized processes allowing for cost reduction.
  • Yorktel
    Integration Manager
    Yorktel Feb 2008 - Jun 2008
    Wall, New Jersey, Us
    Oversaw teams performing A/V installations at various customer locations; acted as on-site project management liaison. Responsible for overall client delivery and customer satisfaction.
  • Impact Resources Technologies
    Field Engineer
    Impact Resources Technologies Jun 2007 - Feb 2008
    Manassas, Virginia, Us
    Responsible for technical customer support of the Common Logistics Command and Control System (CLC2S), which provided military organizations logistical tracking, organization, and support. Required to perform server configuration, patching, data upload, and upkeep.
  • United States Marine Corps
    System Network Administrator - Usmc
    United States Marine Corps May 2003 - May 2007
    Washington, Dc, Us
    Responsible for all aspects of network administration, including desktop support, router and switch configuration, mobile device support, Microsoft Exchange, Active Directory, and Web Server administration. Additionally assigned to a collaboration technologies task force for the unit, including Video Teleconferencing (VTC), Radio Frequency Identification(RFID), satellite tracking, Battle Field Composition Software, Command and Control Software, and Operation Center design and build out.

Erik Jost Skills

Integration Network Administration Troubleshooting Unified Communications Video Conferencing Military Networking Enterprise Software Security Leadership Customer Service Process Improvement Team Leadership Vendor Management Change Management Strategic Planning It Strategy Emerging Technologies Cross Functional Team Leadership Mobile Technology Digital Transformation Information Technology Uc Strategy Management Technical Support Itil Strategy Leadership Development Diversity And Inclusion

Erik Jost Education Details

  • Moorpark College
    Moorpark College
    General

Frequently Asked Questions about Erik Jost

What company does Erik Jost work for?

Erik Jost works for Black Box

What is Erik Jost's role at the current company?

Erik Jost's current role is Digital Transformation Leader | Future of Enterprise Tech | Digital Workplace Innovation | Intersection of Technology + Humanity | Advisor | Speaker | Board Member.

What is Erik Jost's email address?

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What is Erik Jost's direct phone number?

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What schools did Erik Jost attend?

Erik Jost attended Moorpark College.

What are some of Erik Jost's interests?

Erik Jost has interest in Children, Economic Empowerment, Civil Rights And Social Action, Politics, Environment, Science And Technology, Animal Welfare.

What skills is Erik Jost known for?

Erik Jost has skills like Integration, Network Administration, Troubleshooting, Unified Communications, Video Conferencing, Military, Networking, Enterprise Software, Security, Leadership, Customer Service, Process Improvement.

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