Position Summary:As a Security Supervisor, I support & assist the Security Operations Manager so that a safe, secure and comfortable environment is maintained within the environs of the Hotel and Retail premises at MCE Leisure (Philippines) Corporation [City of Dreams Manila]. I am also responsible for ensuring that a high level of service and effective support is providedThe following sums up my responsibilities:• Assist the Security Operations Manager to lead teams and to allocate responsibilities and to monitor the performance of employees.• Assist in the development and maintenance of positive relationships with Hotel and Retail Departments and Customers• Monitor customer service of employees and coach employees where necessary to enhance customer service quality.• Plan and carry out workplace administration, complete weekly reports and functions associated with reports. • Coordinate emergency situations if the Security Operations Manager is not present• To coordinate routine inspections and maintenance of emergency equipment and undertake workplace fire prevention• Manage incidents in a discreet and confidential manner appropriate to the situation and to maintain a professional image• Monitor all security procedures under the direction of Security Operations Manager.• To monitor lost property and preserve crime scenes.• As required, perform role of Security Operations Manager• As required, perform the functions of a Security Officer• Recommend and/or execute management policies to hire, transfer, suspend, layoff, recall, discharge, re-assign, or discipline employees.