Eric J Quarles

Eric J Quarles Email and Phone Number

Senior Director of Operations and Maintenance - US and Canada @ Printful
Charlotte, NC, US
Eric J Quarles's Location
Charlotte, North Carolina, United States, United States
About Eric J Quarles

20+ years of experience leading operations including P&L responsibilities across multiple industries (CPG, Retail, Manufacturing, eCommerce), building teams from 8 people up to 1,800 in hyper-growth environments, developing a culture of collaboration, continuous improvement, and accountabilityLaunched and ramped up operations for Amazon Robotics fulfillment centers, defining KPIs and creating scalable processes to deliver up to 4M packages a week, increasing the delivery accuracy from 79% to 99%Initiated DEI programs for Amazon and the community, promoting a mentoring environment and increasing the diversity up to 38% across leaders by developing high-potential talentCore Competencies: Collaborative, Cross-Functional Leadership, Budget / Financial / P&L Oversight, Business Development / Growth Initiatives, Customer Focused Culture, Distribution / Logistics, Employee & Team Development & Leadership, Inventory & Supply Chain Strategies, Operations Optimization / Continuous Improvement, Strategic Planning & Tactical Implementation, Turnaround, Reengineering & Change Management

Eric J Quarles's Current Company Details
Printful

Printful

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Senior Director of Operations and Maintenance - US and Canada
Charlotte, NC, US
Website:
theprintful.com
Employees:
981
Eric J Quarles Work Experience Details
  • Printful
    Senior Director Of Operations And Maintenance - Us And Canada
    Printful
    Charlotte, Nc, Us
  • Printful
    Director Of Operations And Maintenance - Us And Canada
    Printful
    Charlotte, Nc, Us
  • Printful
    Director Of Operations - Us & Canada
    Printful May 2023 - Present
    Charlotte, Nc, Us
  • Printful
    Regional Director Of Operations - Na East
    Printful May 2022 - May 2023
    Charlotte, Nc, Us
  • Amazon Robotics
    Senior Operations Manager, North American Customer Fulfillment
    Amazon Robotics 2020 - 2022
    North Reading, Ma, Us
    • Built from the ground up and scaled the operations team at the largest Amazon fulfillment center in Georgia, leading 1,800 associates responsible for up to 4M packages a week equivalent to $6B in annual revenue• Ramped up operations from 0 to max capacity (~1,800 employees) within 12 weeks by creating and executing the operational playbook, adjusting in real-time to unexpected events to meet the high volume of customer orders• Implemented a culture of safety and continuous improvement, resulting in increased operational efficiency, with delivery accuracy improving from 79.03% to 99.46% within 9 months
  • Amazon Robotics
    Manager, Amazon Robotics & Outbound Operations
    Amazon Robotics 2017 - 2020
    North Reading, Ma, Us
    • Launched and led the ongoing operations of the robotics floor for 2 different fulfillment centers, increasing productivity 3X by leading teams of up to 350 people along with robots, and promoted to Sr. Operations Manager as a result of outstanding performance• Led the preparation and execution of operations for peak season and Prime week, fostering a culture of integrity and accountability across the team leaders, resulting in the Best Overall Performance Award and the Best Quality Award• Initiated DEI programs for Amazon and the community, increasing the diversity up to 38% across leaders by developing high-potential talent, launching Black Employee Network chapters, and driving mentorship programs for underrepresented populations
  • Fiat Chrysler Automobiles
    Plant Manager
    Fiat Chrysler Automobiles 2015 - 2016
    London, England, Gb
    Responsible for all Parts Distribution Center (PDC) operational activities, hourly represented and salaried personnel, fixed assets, financial audit control, parts inventory, and customer satisfaction to 330+ Chrysler, Jeep, Dodge, Ram and FIAT dealerships that receive daily deliveries. Charged to champion team building and use exceptional leadership skills to achieve PDC metrics.
  • The Home Depot
    General Store Manager
    The Home Depot 2006 - 2014
    Atlanta, Georgia, Us
    Complete P&L responsibility for a multi-million dollar retail operation housed in a 132K sq ft facility and direction of the efforts of 150+ salaried managers, department supervisors, and associates. Notable Achievements: Have taken on increasingly challenging and higher sales volume assignments in my tenure. Consistently making or exceeding sales plan, profit plan, and inventory shrink goals.
  • The Home Depot
    Store Leadership Program
    The Home Depot 2004 - 2006
    Atlanta, Georgia, Us
    Built a strong foundation of leadership, technical, and strategic skills, preparing me to excel as a store General Manager and beyond. Perfected the fundamentals of Customer Service, Operations, Store Merchandising, and company culture. Notable Achievements: Used 6-Sigma methodology to increase compact fluorescent sub-class sales by 5,010 basis points in one store. Led the development and publishing of version 2 of the Project Implementation & Launch Kit Planning Guide
  • Daimlerchrysler
    Pre-Production & Launch Manager
    Daimlerchrysler 2004 - 2004
    Auburn Hills, Mi, Us
    Manufacturing Program Manager of 2005 Jeep Grand Cherokee launch in Trim Assembly Center. Specifics included: Develop and implement training program for all new operations on all shifts. Develop and implement manpower plan to execute final phase pilot build in Trim department on all shifts. Manage to resolution all engineering, manufacturing process, and supplier related issues. Responsible for work station readiness of all new and carryover operations for the 2005 Jeep Grand Cherokee. Notable Achievements: Exceeded quality targets for S1 Pilot build by 525%. Resolved 95% of documented manufacturing process issues from January 2004 through launch.
  • Daimlerchrysler
    Production Area Manager
    Daimlerchrysler 2002 - 2003
    Auburn Hills, Mi, Us
    Managed a manufacturing organization of 200+ employees. Specifics included: Coordinated and lead production supervisors and technicians in the manufacturing process utilizing knowledge, experience, and available resource base. Obligated to meet agreed upon goals of Safety, Quality, Delivery, Cost, and Morale (SQDCM). Facilitated good working relationship with UAW by employing open communication and negotiating skills. Conferred with in-plant customers to resolve issues adversely effecting SQDCM. Notable Achievements: Improved 9.3% in manpower efficiency in 2003. Equivalent savings of $780,000 per year. Eliminated three bottlenecks and implemented three major mistake-proofing projects.
  • Daimlerchrysler
    Paint Program Manager
    Daimlerchrysler 1998 - 2002
    Auburn Hills, Mi, Us
    International Paint Program Manager for Mexico, South America, and the Automotive Coatings Research Facility in Windsor, Ontario, Canada. Specifics of the position included: Developed a comprehensive operating plan, preventive maintenance program, and staffing requirements. Communicated new paint strategy across vehicle platforms, disciplines, and suppliers. Served as communication link between platform organizations and six manufacturing facilities in Mexico and South America for any and all paint related issues. Formed and lead a cross-functional team to plan and execute new color introductions ahead of schedule in five assembly plants. Notable Achievements: Achieved savings of $23.5M in purchase order changes for 2001 calendar year. Developed advanced Spanish language skills

Eric J Quarles Skills

Leadership Management Cross Functional Team Leadership Team Leadership Strategy Program Management Inventory Management Strategic Planning Team Building Business Process Improvement Project Management Process Improvement Training Retail Customer Satisfaction Profit P&l Management Customer Service Sales Operations Management P&l Six Sigma Continuous Improvement Automotive Change Management Forecasting Manufacturing Marketing Strategy Coaching Merchandising Store Management Business Planning Inventory Control Recruiting Vendor Management Supply Chain Project Planning Problem Solving Loss Prevention Sales Management Leadership Development Visual Merchandising Negotiation Sales Operations Human Resources Business Development Performance Management Public Speaking Lean Manufacturing 5s

Eric J Quarles Education Details

  • Emory University - Goizueta Business School
    Emory University - Goizueta Business School
    Strategy And Operations Management
  • Walsh College
    Walsh College
    Finance
  • University Of Michigan
    University Of Michigan
    Manufacturing Systems Engineering
  • Chrysler Institute Of Engineering
    Chrysler Institute Of Engineering
    Automotive Engineering
  • Kettering University
    Kettering University
    Manufacturing Systems Engineering

Frequently Asked Questions about Eric J Quarles

What company does Eric J Quarles work for?

Eric J Quarles works for Printful

What is Eric J Quarles's role at the current company?

Eric J Quarles's current role is Senior Director of Operations and Maintenance - US and Canada.

What is Eric J Quarles's email address?

Eric J Quarles's email address is ej****@****ail.com

What is Eric J Quarles's direct phone number?

Eric J Quarles's direct phone number is +177081*****

What schools did Eric J Quarles attend?

Eric J Quarles attended Emory University - Goizueta Business School, Walsh College, University Of Michigan, Chrysler Institute Of Engineering, Kettering University.

What are some of Eric J Quarles's interests?

Eric J Quarles has interest in Family, International Travel, Languages, Chess, Readings On Leadership.

What skills is Eric J Quarles known for?

Eric J Quarles has skills like Leadership, Management, Cross Functional Team Leadership, Team Leadership, Strategy, Program Management, Inventory Management, Strategic Planning, Team Building, Business Process Improvement, Project Management, Process Improvement.

Who are Eric J Quarles's colleagues?

Eric J Quarles's colleagues are Carla Lopez Sanchez, Daniels Buls, Chris Adrian, Maria Kennedy, Patrīcija Kuzņecova, Amanda S., Culmea Albastra.

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