Eric J Quarles Email & Phone Number

Charlotte, NC, US

Charlotte, NC, US

Charlotte, NC, US

Charlotte, NC, US

North Reading, MA, US

• Built from the ground up and scaled the operations team at the largest Amazon fulfillment center in Georgia, leading 1,800 associates responsible for up to 4M packages a week equivalent to $6B in annual revenue
• Ramped up operations from 0 to max capacity (~1,800 employees) within 12 weeks by creating and executing the operational playbook, adjusting in real-time to unexpected events to meet the high volume of customer orders
• Implemented a culture of safety and continuous improvement, resulting in increased operational efficiency, with delivery accuracy improving from 79.03% to 99.46% within 9 months

North Reading, MA, US

• Launched and led the ongoing operations of the robotics floor for 2 different fulfillment centers, increasing productivity 3X by leading teams of up to 350 people along with robots, and promoted to Sr. Operations.
• Led the preparation and execution of operations for peak season and Prime week, fostering a culture of integrity and accountability across the team leaders, resulting in the Best Overall Performance Award and the Best.
• Initiated DEI programs for Amazon and the community, increasing the diversity up to 38% across leaders by developing high-potential talent, launching Black Employee Network chapters, and driving mentorship programs for.

London, England, GB

Responsible for all Parts Distribution Center (PDC) operational activities, hourly represented and salaried personnel, fixed assets, financial audit control, parts inventory, and customer satisfaction to 330+ Chrysler, Jeep, Dodge, Ram and FIAT dealerships that receive daily deliveries. Charged to champion team building and use exceptional leadership.

Atlanta, Georgia, US

Complete P&L responsibility for a multi-million dollar retail operation housed in a 132K sq ft facility and direction of the efforts of 150+ salaried managers, department supervisors, and associates. Notable Achievements: Have taken on increasingly challenging and higher sales volume assignments in my tenure. Consistently making or exceeding sales plan.

Atlanta, Georgia, US

Built a strong foundation of leadership, technical, and strategic skills, preparing me to excel as a store General Manager and beyond. Perfected the fundamentals of Customer Service, Operations, Store Merchandising, and company culture. Notable Achievements: Used 6-Sigma methodology to increase compact fluorescent sub-class sales by 5,010 basis points in.

Auburn Hills, MI, US

Manufacturing Program Manager of 2005 Jeep Grand Cherokee launch in Trim Assembly Center. Specifics included: Develop and implement training program for all new operations on all shifts. Develop and implement manpower plan to execute final phase pilot build in Trim department on all shifts. Manage to resolution all engineering, manufacturing process, and.

Auburn Hills, MI, US

Managed a manufacturing organization of 200+ employees. Specifics included: Coordinated and lead production supervisors and technicians in the manufacturing process utilizing knowledge, experience, and available resource base. Obligated to meet agreed upon goals of Safety, Quality, Delivery, Cost, and Morale (SQDCM). Facilitated good working relationship.

Auburn Hills, MI, US

International Paint Program Manager for Mexico, South America, and the Automotive Coatings Research Facility in Windsor, Ontario, Canada. Specifics of the position included: Developed a comprehensive operating plan, preventive maintenance program, and staffing requirements. Communicated new paint strategy across vehicle platforms, disciplines, and.

Mba, Strategy And Operations Management

Ms, Finance

Ms, Manufacturing Systems Engineering

Certificate, Automotive Engineering

Bs, Manufacturing Systems Engineering