Enrique José Romero Somoza Email & Phone Number

Miami, Florida, Estados Unidos

At IPFone (by Smart Human Services LLC):- Provide remote tech support (Troubleshoot and configure) for IPFone's Business Communications products (Microsoft Teams Direct Routing, Contact Center, edgemarc 2900e routers and VolP Phone Systems: Polycom, Cisco, Yealink, etc and SIP Trunking, paging systems, etc), and for Internet & Security products (SD -WAN & High-Speed Internet) and solutions (EasyPBX, Call Analytics, CRM Integration, Call Recording, Cloud Fax, Virtual Agents Self Service)… Show more At IPFone (by Smart Human Services LLC):- Provide remote tech support (Troubleshoot and configure) for IPFone's Business Communications products (Microsoft Teams Direct Routing, Contact Center, edgemarc 2900e routers and VolP Phone Systems: Polycom, Cisco, Yealink, etc and SIP Trunking, paging systems, etc), and for Internet & Security products (SD -WAN & High-Speed Internet) and solutions (EasyPBX, Call Analytics, CRM Integration, Call Recording, Cloud Fax, Virtual Agents Self Service). - Provide assistance to our customers (via inbound call queue and support ticketing system).- Perform add/change/delete requests in state of the art Hosted VolP broadworks broadsoft PBX platform. Show less

Manhattan Beach, California, Estados Unidos

Online representative for United Language Group providing consecutive interpretation services over the phone (OPI-Max.niceincontact), subcontracted by RoMa interpreting - Orion LanguageSolutions.- Interpreting from English to Spanish and Spanish to English for national companies and customers in the US.- Clients include National Grid, Medicaid, Medicare, Kaiser Permanente, US Social Security Administration, Insurances: AAA, Geico, and other federal credit unions, Cisco webex, and… Show more Online representative for United Language Group providing consecutive interpretation services over the phone (OPI-Max.niceincontact), subcontracted by RoMa interpreting - Orion LanguageSolutions.- Interpreting from English to Spanish and Spanish to English for national companies and customers in the US.- Clients include National Grid, Medicaid, Medicare, Kaiser Permanente, US Social Security Administration, Insurances: AAA, Geico, and other federal credit unions, Cisco webex, and others.- Also providing OnDemand services. Show less

Campo Boscán, Zulia

- Maintenance of Scada System at Chevron Venezuela's PDVSA Campo Boscan, Zulia State. - Field survey of different oil extraction systems and instruments, including pressure gauges, temperature indicators, and radion systems. - Digital backup development using Trimble GPS handhelds. - Corrective maintenance of MDS radio systems and Lufkin Controllers. - Troubleshooting instruments with PDVSA's instrumentation gangs. - Resolution of communication failures between drives (UNICO, Toshiba… Show more - Maintenance of Scada System at Chevron Venezuela's PDVSA Campo Boscan, Zulia State. - Field survey of different oil extraction systems and instruments, including pressure gauges, temperature indicators, and radion systems. - Digital backup development using Trimble GPS handhelds. - Corrective maintenance of MDS radio systems and Lufkin Controllers. - Troubleshooting instruments with PDVSA's instrumentation gangs. - Resolution of communication failures between drives (UNICO, Toshiba, Schneider) and Weatherford's RTUs CS7X. Show less

Maracaibo

- Coordinate assignments with Ericsson facilities staff. - Provide instructions and materials to implementation crews for installation and monitoring. - Assist in conducting quotes, budgets, and assessments for Huawei and Nokia equipment. - Perform on-site checks for transmission equipment installation. Conduct 24-hour BERT testing and verify with the customer. - Prepare engineering reports in Ericsson format and submit them. - Make AutoCAD adjustments for equipment installations, following… Show more - Coordinate assignments with Ericsson facilities staff. - Provide instructions and materials to implementation crews for installation and monitoring. - Assist in conducting quotes, budgets, and assessments for Huawei and Nokia equipment. - Perform on-site checks for transmission equipment installation. Conduct 24-hour BERT testing and verify with the customer. - Prepare engineering reports in Ericsson format and submit them. - Make AutoCAD adjustments for equipment installations, following Ericsson Venezuela's requirements for 2G/3G Movistar BSS projects. Show less

Caracas, Ve

- Coordinate migration activities with ZTE technical staff and PDVSA AIT staff through weekly meetings.-Perform checks on the current configuration of PDVSA's CISCO datacomequipment (mainly Catalyst 2960) and ensure compatibility with ZTE ZXR10 Series (2900, 2900E, 3900, 3900E, 5900, 5900E) new-generation Easymaintenance Ethernet switches. Conduct physical migration of equipment in PDVSA stations with minimal disruption.- Provide post-migration technical support toPDVSA staff… Show more - Coordinate migration activities with ZTE technical staff and PDVSA AIT staff through weekly meetings.-Perform checks on the current configuration of PDVSA's CISCO datacomequipment (mainly Catalyst 2960) and ensure compatibility with ZTE ZXR10 Series (2900, 2900E, 3900, 3900E, 5900, 5900E) new-generation Easymaintenance Ethernet switches. Conduct physical migration of equipment in PDVSA stations with minimal disruption.- Provide post-migration technical support toPDVSA staff and perform ATP checks withthe customer. Show less

Caracas, Ve

-Conduct drive tests and post-process data for mobile networks (GSM BSCs 6900, 3900 primarily).- Measure field parameters using TEMS for GSM and Genex Probe software for UMTS.- Analyze and develop ATP data sheets for collected field data.- Identify and resolve problems related to RF installation, such as crossed sectors and carrier pilot pollution.-Study KPI statistics and optimize network nodes through WebLMT and M2000.- Verify frequency planning and optimize… Show more -Conduct drive tests and post-process data for mobile networks (GSM BSCs 6900, 3900 primarily).- Measure field parameters using TEMS for GSM and Genex Probe software for UMTS.- Analyze and develop ATP data sheets for collected field data.- Identify and resolve problems related to RF installation, such as crossed sectors and carrier pilot pollution.-Study KPI statistics and optimize network nodes through WebLMT and M2000.- Verify frequency planning and optimize thephysical and logical network. -Train and mentor NOC staff on M2000WebLMT management for Huawei BTS equipment.- Monitor and adjust network parameters, including admission control, power control, and HSDPA-related RF parameters. Show less

Magister Scientiarum Industrial Project Management, Project Management

The Graduate Program in Industrial Project Management, Master level, aims to contribute to the training of researchers equipped.

Diploma In Instrumentation And Automation Of Industrial Processes, Electrical And Electronics Engineering, 184 Hrs. Of Academic Training.

Activities and Societies: Industrial Automation Systems, PLANNING AND EVALUATION OF AUTOMATION, Industrial instrumentation, Programmable.

Ing. Electrónico (Telecomunicaciones), Electrical, Electronics And Communications Engineering

Engineering discipline that integrates electrical engineering with computer science to develop telecommunication systems. The work ranges.