Emma Schilp Email & Phone Number

Arlington, Va, Us

Washington, District Of Columbia, United States

Sole paralegal supporting a team of attorneys advising and representing whistleblowers under the False Claims Act, including for violations of the Anti-Kickback Statute and Stark Law, and the SEC/IRS/CFTC Whistleblower Programs.

East Lansing, Michigan, United States

Synthesized data from 4 years of Quarterly and Annual Census of Employment and Wages reports to correlate non-hospitality industry presence with influence on hotel demands and trends within 379 counties from California, Texas and Florida. Calculated Location Quotient (LQ) for Federal, State and Local government for every county to assess industries or occupations that are unique and specialized to each region’s economy and develop clear connections between their presence and hotel trends. Responsible for evaluating data and delivering insights, analysis, in addition to supplemental information and supportive evidence to explain and prove market trends/changes.

East Lansing, Michigan, United States

Managed a team of 5 MSU students to research Denver’s hotel market to interpret market segmentation, KPIs, and supply data to develop investment, brokerage, and expansion recommendations. Utilized Excel and STR data to evaluate tourism impact on the Denver market through data sourcing, data analytics, and market evaluation to assess trends and market growth opportunities in addition to developing Denver-specific recommendations to possible market investors. Led feasibility study and trend analysis evaluating Denver’s Occupancy, RevPAR, and Average Daily Rate to gauge market breakdown, pipeline, and comparability to the top 92 and major 25 US markets. Conceptualized STR data of 471 hotels to evaluate tourism impact on the Denver market through data sourcing, data analytics, forecasting, and market evaluation to assess trends and market growth opportunities.

Ann Arbor, Michigan, United States

Collaborated with a team of 4 GOLD interns to lead interviews of Team USA (TUSA) market leaders covering 17% of Domino’s 346 corporate stores to develop an all-inclusive understanding of requirements, expectations, and growth opportunities of the General Manager position. Utilized Power BI, PWR, and Excel to evaluate qualitative and quantitative data gathered through store metrics, questionnaires, and phone interviews to assess operation quality, market irregularities, and service trends within 43% of TUSA markets to shape findings and develop final recommendations.Introduced master data sets for internal usage to streamline qualitative and quantitative data through the utilization of VLOOKUP’s, Index-Match, Pivot tables, data cleaning, and integrations to simplify data analysis and sharing. Developed final PowerPoint presentation with GOLD interns to present final recommendation of “designated management hours” for TUSA to Domino’s executive leaders to resolve repetitive issues affecting 60% and 47% of surveyed stores. Created financial modeling, supplemental implementation materials, and operational breakdowns for Human Resources and Operations for the 2021 fiscal year to ensure proper and consistent implementation of “designated management hours” across TUSA stores. Worked closely with Operations Quality Compliance to virtualize Domino’s World’s Fastest Pizza Maker 2020 competition by creating project timeline, competitor video template, and leading informational webinars for 20 international and domestic competitors.

Atlanta, Georgia

Directed In-Room-Dining (IRD), minibar, and pool bar teams focused on departmental operation, safety, and efficiency developments. Assessed IRD operational processes and identified three leading operative deficits resulting in the development and introduction of twelve new SOPs, quality guidelines, training materials, and follow-up assessments implemented at 3 North American properties. Developed and led a minibar renovation plan affecting 90% of 391 rooms, communicated weekly with key stakeholders, and acted as project lead and point of contact for on-property management and third-party vendors. Restructured the minibar inventory system and introduced a product-on-floor assessment method to correct valuation discrepancies, prevent future inventory scarcities, and increase purchasing accuracy.

Bozeman, Montana, United States

Assisted the management of a single rental unit by maintaining listings on third-party rental sites and scheduling property maintenance.

Greater Los Angeles Area

Contributed to the achievement of the recreation department’s “Intent to Recommend” goal of 90% by maintaining recreational activity areas, bikes, and athletic supplies to ensure guest safety and satisfaction. Engaged directly with and assisted guests daily regarding the hotel and local area amenities and services. Enlivened the Ritz Carlton's "golden standard" through lateral service by training in the areas of recreation, honor bar, restaurant, and bar service.

Shanghai City, China

Collected cash payments on a bi-weekly basis. Lead informational sessions and think groups to ensure the quality of the product and limit customer dissatisfaction. Conducted cash exchanges in both English and Mandarin. Performed financial analysis and assessed market desirability with each product development.

Shanghai City, China

Contributed to the founding development of an original patented product, The Boxadillo. Orchestrated school-based marketing and product placement within four Shanghai-based international schools. Organized Bazaar accommodations and assisted sales in both English and Mandarin.

Bachelor Of Arts - Ba, Hospitality Administration/Management

Activities and Societies: Phi Chi Theta Business Fraternity, Broad China Business Society, Broad Mentorship Program

Bachelor Of Arts - Ba, Chinese Language And Literature

High School Diploma, General Studies

Activities and Societies: The Lens Photography Group Co-president, Business Leaders of Tomorrow, Varsity soccer (3 years), Varsity.