Eric Snipe Email & Phone Number

Washington D.C. Metro Area

• Actively drives and manages the technology evaluation stage of the sales process• Works in conjunction with the sales team and customers as the key technical advisor and advocate for both customer requirements and our EMC solutions• Consults directly with customers articulating technology and product positioning to both business and technical users• Analyzes data collected from customer environment to identify issues, size solutions for growth and upgrades• Performs competitive research in order to better understand the industry and counter customer and competitor objections to EMC products and solutions • Identifies all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process• Establishes and maintains strong customer relationships throughout the sales cycle.• Develops and delivers product demonstrations• Develops responses to functional and technical elements of RFIs/RFPs

Germantown, Md

Responsible for configuring and maintaining documentation on a wide variety of routers, switches, and security appliancesProvided tier-3 technical support for deploying, patching, and troubleshooting production systemsPerformed product evaluations and Proofs of Concept on COTS hardware and software prior to purchaseProvided recommendations, presentations, and detailed reports of tests results and researchDeveloped system-wide IPv4/IPv6 addressing plans Created diagrams of logical and physical network topologiesProvided network support for research and product engineering labs for a satellite internet service provider Worked closely with product vendors for replacement of defective network devices (RMA) and resolution of network issues Administration of 1000+ node virtual computing environment using VMware productsExplored and implemented Software Defined Networking technologies to improve datacenter efficiencySystems administration in a RHEL/CentOS environment, responding to user requests and utilizing systems for bash/python scripting and network managementExperienced installing and operating network management applications including DNS, RANCID, NETDOT, EM7, and monitoring systemsDeveloped network device configuration templates and scripts to facilitate the automated deployment of large systems

Washington D.C. Metro Area

Network Support for over 3900 Marriott properties, domestic and international.Provide 1st level network support to internal clientsLAN and WAN configuration, and support and IOS updates (Cisco routers, switches, firewalls, concentrators)Configured routers between sites, IP Sec LAN-to-LAN VPN tunnelsACLs on corporate routers, and firewallsResponsible for network documentation and daily reports.

Williamsport, Pennsylvania Area

Responsible for installing, uninstalling, and configuring hardwarePerform software installations, configurations, and upgrades to operating systems and third-party software packagesContribute to the completion of major Health Information Systems projectsSchedule installations and upgrades with end users, network technicians, and software analystsEnsure data integrity, confidentiality, and availability in accordance with HIPPA standardsUtilize and enforce Medical Information System best practicesDevelop and maintain software installation and configuration documentationElected to work unpaid hours assisting the network support team