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Eduardo Tavares Email & Phone Number
Deputy Director IT Operation – Realtime and Batch Processing Applications
at
SIBS
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Current company
Role
Deputy Director IT Operation – Realtime and Batch Processing Applications
Location
Lisboa, Lisbon, Portugal
Company size
Who is Eduardo Tavares? Overview
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Quick answer
Eduardo Tavares is listed as Deputy Director IT Operation – Realtime and Batch Processing Applications at SIBS, a company with 1380 employees, based in Lisboa, Lisbon, Portugal. AeroLeads shows a matched LinkedIn profile for Eduardo Tavares.
Eduardo Tavares previously worked as Deputy Director IT Operation – Realtime & Batch Processing Applications at Sibs and Head of IT Operations Area (RealTime Processing Applications ) at Sibs. Eduardo Tavares holds Licenciatura, Mathematics And Computer Science from Universidade De Coimbra.
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SIBS
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Profile bio
About Eduardo Tavares
Eduardo Tavares is a Deputy Director IT Operation – Realtime and Batch Processing Applications at SIBS. He possess expertise in order management, management, data warehousing, pl/sql, unix and 11 more skills.
Listed skills include Order Management, Management, Data Warehousing, Pl/Sql, and 12 others.
Current workplace
Eduardo Tavares's current company
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Sibs
17 roles
Eduardo Tavares work experience
A career timeline built from the work history available for this profile.
Deputy Director It Operation – Realtime & Batch Processing Applications
CurrentAssure Operational Readiness of SIBS IT Applicational SystemsDevolop and promote strategic vision of IT Operations Delivery ModelContribute to strategic definition of Service, Competences, Processes and ToolsDelivery, Transition and Stabilization of IT Application ServicesStructural Transformation ProjectsIT Operations Service DeliveryAssure compliance.
Jan 2019 - Present
Head Of It Operations Area (Realtime Processing Applications )
Delivery, Transition and Stabilization of Application ServicesHigh Complexity transformation Projects (ARCTIC Project)Assure proper integration of new services and changes to existing servicesIT Operation Service Delivery – Realtime ProcessingResponsible for Service Quality and SLA’s meet/exceed the target
Jan 2017 - Dec 2018
Deputy Director It Operations (Applications And Infrastructure)
Responsável pelo Delivery de Operações IT com responsabilidades nas seguintes áreas:IT Operations Control CenterOperational ReportingIT Applications Operations Service ManagementIT Infrastructure Operations Service ManagementCall Center Service Management
Feb 2016 - Dec 2016
Head Of It Operations Service Management Department – Applications
Assure Service Management of all IT Application operation of Portugal TelecomAssure successful service delivery through efficiency in service operation and full compliance with all direct and indirect SLA’s and business user satisfactionMonitoring overall performance of services an deliver proper reporting on service statusEnsure proper integration of new.
Sep 2015 - Feb 2016
Head Of Oss/Om (Operational Support Systems, Order Management) It Department
- Order Management Department Manager (Operational Support Systems/Order Management) - Assure Order Managemnt service operation management - Assure capacity and means to deliver service operation to Portugal Telecom and other PTSI clients - Assure Finantial proffit, process and resources optimization of delivered services - Assure SLA ( direct and.
Sep 2012 - Sep 2015
Senior Manager - Oss/Omp Services
- Operational Support Systems, Order Management & Provisioning Department Manager- Assure OSS and OMP service operation management- Assure capacity and means to deliver service operation to Portugal Telecom and other PTSI clients- Assure Finantial proffit, process and resources optimization of delivered services- Assure SLA ( direct and Indirect) are met.
Feb 2012 - Sep 2012
Wholesale And Service Quality Team Leader
- Team Leader for the Service Quality and Wholesale Application Cluster ( OSS )- Assure Availability, Efficience and SLA's of business applications- Responsible for Work Force Management Application Support for Portugal Telecom ( Click Software )- Responsible for Wholesale and Portability Application Management - Participation in ISO 20000 process.
Aug 2010 - Feb 2012
Incident Manager - Team Leader
- Team leader of Incident Management team for Wireless and Wireline Businesses ( TELCO )- Incident prioritizing acconding to SLA- SLA Management, assuring they are met or exceeded- Managing communication with Client business Units- Team of Three (3) persons
Feb 2010 - Aug 2010
Problem Manager
- Problem Management- Known Error correction prioritizing acconding to SLA- Assuring Operations and Development teams interface- Coordination of core CRM applications release deployment- Managing communication with Client business Units
Jul 2009 - Feb 2010
Application Integration Team Leader
Tmn - Telecomunicações Móveis Nacionais
- Team Leader- Contract and Licensing management- Planning of Middleware platform ( Tibco )- Coordination of release deployment of core CRM applications- Representativo of IT Operations in in business projects- Specification and devolopment of Information Lifecycle and data retention system (database and Filesystem)- Team of Seven (7) persons
Mar 2007 - Jul 2009
Dba - Database Administrator
Tmn - Telecomunicações Móveis Nacionais
- Oracle Database Administrator - Business Intelligence environments (managing Large environments > 15TB )- Support to development, testing and Production environments/teams- Informix Database Administrator - OLTP environments- Assisting system administration (Tru64 ans Solaris )- Execution of core CRM releases- Development of Batch business processes.
Mar 2001 - Mar 2007
Systems Administrator
Mccrédito (Banco Totta & Açores)
- Systems Administrator, Windows and Unix (Tru64 and AIX) systems- Database Administration Oracle and Informix- Business Application managemnt and technical support to Business areas.- Local Network Management- End User support- System and Business Process monitoring- Building DataWarehouse in SQL Server
Oct 1999 - Mar 2001
It Teacher
Escola Básica 1,2,3 Infante D. Pedro
- Responsible for teaching IT (Introduction to Computers and information technology) classes to student os the 7th, 8th and 9th grade- Managing the school's IT infrastructure
Sep 1999 - Oct 1999
It Teacher
Escola Secundária De Montemor-O-Velho
- Responsible for teaching IT (Introduction to Information Technology) classes to student os the 10th, 11th and 12th grades- School's IT Infrastructure Manager
Sep 1998 - Aug 1999
It And Mathematics Teacher
Escola Profissional Beira Aguieira – Pólo De Penacova
- Responsible for teaching IT and Mathematics classes to student os the 7th to 12th grade students- School's IT Infrastructure Manager
Jan 1998 - Aug 1998
Analyst/Programmer
Kamae, Soluções Informáticas Lda.
- Responsible for requirement analisys and development of applications for the Medical and Legal Areas- Visual Basic e Visual FoxPro development tools- FoxPro Database Administrator- Hardware Installation/Managing- Software Deployment/Managing
Feb 1997 - Jan 1998
Team & coworkers
Colleagues at SIBS
Other employees you can reach at sibs.pt. View company contacts for 1380 employees →
DZ
David Z
Colleague at SibsShanghai, China, China
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HX
Haoqiang Xia
Colleague at SibsShanghai, China, China
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BG
Bruno Garcia
Colleague at SibsLisboa, Lisbon, Portugal, Portugal
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TC
Tania Costa
Colleague at SibsLisbon, Lisbon, Portugal, Portugal
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FM
Fabio Malcata
Colleague at SibsCastelo Branco, Castelo Branco, Portugal, Portugal
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RB
Rui Belchior
Colleague at SibsLisboa, Lisbon, Portugal, Portugal
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JM
Joao Mota
Colleague at SibsLisboa, Lisbon, Portugal, Portugal
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NJ
Nelson João
Colleague at SibsAlmada, Setúbal, Portugal, Portugal
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AC
Andreia Coimbra
Colleague at SibsMontijo, Setúbal, Portugal, Portugal
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JP
João Piedade
Colleague at SibsFelgueiras, Porto, Portugal, Portugal
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David Z
Colleague at SibsShanghai, China, China
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HX
Haoqiang Xia
Colleague at SibsShanghai, China, China
View →
BG
Bruno Garcia
Colleague at SibsLisboa, Lisbon, Portugal, Portugal
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TC
Tania Costa
Colleague at SibsLisbon, Lisbon, Portugal, Portugal
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FM
Fabio Malcata
Colleague at SibsCastelo Branco, Castelo Branco, Portugal, Portugal
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RB
Rui Belchior
Colleague at SibsLisboa, Lisbon, Portugal, Portugal
View →
JM
Joao Mota
Colleague at SibsLisboa, Lisbon, Portugal, Portugal
View →
NJ
Nelson João
Colleague at SibsAlmada, Setúbal, Portugal, Portugal
View →
AC
Andreia Coimbra
Colleague at SibsMontijo, Setúbal, Portugal, Portugal
View →
JP
João Piedade
Colleague at SibsFelgueiras, Porto, Portugal, Portugal
View →
1 education record
Eduardo Tavares education
FAQ
Frequently asked questions about Eduardo Tavares
Quick answers generated from the profile data available on this page.
What company does Eduardo Tavares work for?
Eduardo Tavares works for SIBS.
What is Eduardo Tavares's role at SIBS?
Eduardo Tavares is listed as Deputy Director IT Operation – Realtime and Batch Processing Applications at SIBS.
Where is Eduardo Tavares based?
Eduardo Tavares is based in Lisboa, Lisbon, Portugal while working with SIBS.
What companies has Eduardo Tavares worked for?
Eduardo Tavares has worked for Sibs, Portugal Telecom, Tmn - Telecomunicações Móveis Nacionais, Mccrédito (Banco Totta & Açores), and Escola Básica 1,2,3 Infante D. Pedro.
Who are Eduardo Tavares's colleagues at SIBS?
Eduardo Tavares's colleagues at SIBS include David Z, Haoqiang Xia, Bruno Garcia, Tania Costa, and Fabio Malcata.
How can I contact Eduardo Tavares?
You can use AeroLeads to view verified contact signals for Eduardo Tavares at SIBS, including work email, phone, and LinkedIn data when available.
What schools did Eduardo Tavares attend?
Eduardo Tavares holds Licenciatura, Mathematics And Computer Science from Universidade De Coimbra.
What skills is Eduardo Tavares known for?
Eduardo Tavares is listed with skills including Order Management, Management, Data Warehousing, Pl/Sql, Unix, Team Management, Operational Support, and Services.
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