Erica (Ej) O. Email & Phone Number

United States

• Provides expert HR guidance to clients on a range of issues, including talent acquisition, performance management, compensation and benefits, and organizational development.• Develop and implement effective HR strategies that align with clients' business objectives and drive organizational growth and development.• Conduct HR audits and assessments to identify gaps and opportunities for improvement in clients' HR functions.• Create HR policies and procedures that comply with employment laws and regulations, and provide guidance on compliance issues.• Coach and mentor client HR staff on best practices in HR management and development.• Facilitate training and development programs for client employees and managers on a range of HR-related topics.• Collaborate with other consulting team members to deliver integrated solutions that meet clients' needs.Below are examples of results from two of the companies. Additional results available.Apex Service Partners:• Created Mergers & Acquisition talent due diligence and integration reporting.• Create talent acquisition strategies that enhance the organization’s reputation for the Southeast and Atlantic• markets.• Performed HRBP and employee solutions responsibilities for the Atlantic and Southeast markets.• Partnered with executive leaders to identify talent forecasting, trends, and placement strategies.• Track and report on talent acquisition metrics, such as time-to-fill, offer acceptance rate, cost per• hire.• Reduced time to fill difficult roles by 75%Bennett International Group:• Created the Employee Relations, Conflict Resolution standard operating procedure for the North Florida offices.• Improved candidate experience by reducing application time from 60+ minutes to <15 minutes.• Reduced time to fill difficult roles for the Southeast division by 60%• Introduced ICIMS Applicant tracking for full-cycle candidate tracking.

Jacksonville, Florida, United States

• Developed and implemented HR strategies to improve employee engagement and retention, resulting in a 20% decrease in turnover.• Led the implementation of a performance management system, resulting in a 15% increase in employee productivity.• Implemented a compliance program that ensured all HR policies and procedures were in compliance with federal and state laws.• Oversaw the administration of employee benefits, resulting in a 95% satisfaction rate.• Led the recruitment and onboarding of new employees, resulting in a 25% reduction in time-to-hire.

St Helena, California, United States

• Managed the recruitment and selection of new employees across multiple departments, resulting in a 15% increase in workforce productivity.• Developed and implemented a training and development program that increased employee skill levels by 20%.• Led the implementation of an employee engagement program that improved employee satisfaction by 25%.• Administered employee benefits, resulting in a 90% satisfaction rate.• Developed and maintained HR policies and procedures, ensuring compliance with federal and state laws.• Evaluated and provided recommendation to senior leadership based on title VII.

Tampa/St. Petersburg, Florida Area

• Optimized recruitment process via building strong stakeholder partnerships with hospital account managers, compliance analysts, and contract officials to maintain a rate of 6-8 hires per month for approximately two years.• Exercised ability to learn a new field in record time, promoted from Associate Recruiter to Recruiter in only 6 months.• Earned Top Weeks Booked Q4 of 2018 putting self among 10% of recruiters at level within organization

• Developed and implemented talent acquisition strategies to attract top talent, resulting in a 30% reduction in time-to-hire and a 25% increase in candidate quality.• Sourced and screened candidates using a variety of methods, including job boards, social media, and employee referrals, resulting in a 50% increase in candidate pipeline.• Collaborated with hiring managers to identify and prioritize staffing needs, resulting in a 20% increase in the number of positions filled within 30 days.• Utilized applicant tracking systems (ATS) to manage and track candidate information, resulting in a 20% improvement in candidate experience.

• Employee orientation, development and training. • Policy development and documentation.• Administered compensation and benefit plans• Working knowledge of federal and state employment laws.

Bachelor'S Degree, Linguistics

Activities and Societies: Pre Legal Honor SocietyPre legal Honor Society

Aircraft Pilot (Private)

Committed to mastering aviation fundamentals, safety protocols, and navigation skills. Ready to soar to new heights and embrace.

Study Abroad, Linguistics, 3.5