Elizabeth Jurcik, Mha (She/Her) Email & Phone Number

Seattle, WA, US

Remote

Renton, WA

• Strategic leader responsible for workforce strategy and planning initiatives for 119,000 caregivers working at over 51 hospitals and 829 clinics, serving five million unique patients
• Developed the strategy, goals, and enablers of workforce planning within the Providence St. Joseph Health system including technology platforms, processes, key partnerships, and workforce planning capabilities
• Scoped workforce planning needs across the health system, selected, and implemented supporting software platforms to create a centralized source for workforce planning and total cost of workforce metrics
• Worked with executive human resources partners to obtain buy-in for workforce planning and commitment for field human resources to support and enhance the planning process
• Gained commitment from finance partners to tie the annual financial headcount planning process to operational need to reduce the disparity between budget and actuals
• Led system-wide reduction in force risk assessments and mitigation resulting in redistribution and retention of over 1,000 caregivers during a period of high financial pressure

• Lead analyst responsible for creating and integration of multiple strategic Training and Compliance InitiativesMain strategic partner with Boeing Commercial Airplanes Operations integrating employee performance metrics.
• Zero FAA findings during production certification audit
• Functional for all levels of employees from executive to non-management* Tier 3 Metrics that Matter design and implementation highlighting employee performance of learned skills post training* Quality data trend.

Everett, Washington

• Lead analyst responsible for multiple Boeing Commercial Airplanes strategic Operations Workforce improvement initiatives
• Project leader for strategic functional skills management developmento Continuously work with key business partners to define and measure pain points using Lean methodologieso Created and implemented standard roles and.
• Strategic staffing forecasting stabilization and improvement initiative leado Performed gap and parametric analysis based on historical operations staffing forecasting performanceo Identified and measured key.

Everett, WA

• Responsibilities included the creation and deployment of program-wide Foreign Object Debris (FOD) and Tool Control policy and strategy
• Designed and implemented a successful phase-approached plan for higher compliance standards throughout the entire aircraft build process to prepare for the manufacturing of the KC46-A Airforce Tanker
• Researched and piloted technology solutions for enhanced tool traceability which were adopted by all programs in the Everett facility
• Zero FAA Findings or Letter of Investigations during tenure in position
• Led process improvement efforts to reduce FOD during the drilling processo 92% reduction in FOD escapements
• Full management responsibilities for up to 6 team members

Greater Seattle Area

• Created strategy and implementation for Lean deployment in Interiors Responsibility Center Engineering department
• Education and training plans
• Lead process improvement and value stream mapping workshops

Managed all contract related issues for two large hospital systems (28 hospitals total)o Reduced pricing discrepancies by 57%o Worked closely with outside vendors to increase customer savings by $245k annually* Lead a multi-vendor Price Parity project for a 23-hospital system o Successfully negotiated contract tier leveling with 9 vendors for system-wide.

• Promoted into position based on success of previous functions
• Successfully redesigned the Probate Customer Service department and reduced costs by $3.1M annually using the DMAIC modelo Identified pain points by customer interviews and fishbone exerciseso Utilized SAS to perform.

• Increased product retention while managing Protection Product Customer Retentiono Gained cooperation between two individual departments towards identified corporate goalso Reduced customer service defects by creating.

Masters Of Healthcare Administration, 4.0 / 4.0

Ba, International Business And Diplomatic Studies

Education record

Study abroad 2002-2003