Esther Yoo Email & Phone Number

United States

Ames, Iowa, United States

Raleigh, North Carolina, United States

- Lead discovery meetings to onboard new Lifetime club members that result in a satisfaction rate of over 90%- Execute a sales cadence to generate warm leads leading to 30+ scheduled discovery meetings a month and a close rate of over 50% in training sales and Lifetime products- Improve existing practices on prospecting via cold calling and social networking that contributes to a 216% increase in personal business over the course of 8 months- Train newly hired trainers on how to effectively close deals by implementing aspects of the SPIN cycle to bring up their close rate from 0% to over 30%- Maintain client retention of over 75% by consistently delivering exceptional client service, building relationships, and effectively utilizing training software to track client progress and habits- Develop an effective business development workbook to help 20+ trainers manage their monthly and weekly personal sales and revenue goals- Create individualized training programs for 50+ clients with varying training specifications, needs, and goals every 4-6 weeks via training software- Meet with clients 1-3x on a weekly basis for a minimum of 6 months to advance clients in their individual progress (ie. losing 1-2 Ib a week, increasing muscle mass by 5-10%)

- Developed a cohesive 15 page new hire training manual to improve efficiency of training, existing training methods, and transfer of knowledge to new employees- Improved existing onboarding practices by creating a 6 week training program for all new employees which increased productivity and time management by more than 50%- Managed and confirmed daily appointments for over 100 patients to ensure high show rate and quality customer service which lead to a show rate of more than 80%

Raleigh-Durham, North Carolina Area

- Improved productivity and efficiency in team meetings by delegating tasks to each team member, setting deadlines, and creating collaborative lesson plans each week- Advanced students in their reading levels by at-least 1-2 levels by meeting in small groups every week for 6+ months- Created interactive and individualized lesson plans to target specific student learning needs using multimedia resources

Sihanoukville, Cambodia