Advanced Repair Agent
Current- Troubleshoot and repair a variety of consumer computer hardware, including laptops, desktops, all-in-one, and tablets- Deliver in-person computer and smartphone assistance- Generated service tickets for checking in computers, whether for in-store or out-of-store repairs- Provide custom PC consultation, building, and testing for gaming, streaming, and content production.- Determine if it is still cost effective to repair or upgrade a computer- Troubleshoot and repair the… Show more - Troubleshoot and repair a variety of consumer computer hardware, including laptops, desktops, all-in-one, and tablets- Deliver in-person computer and smartphone assistance- Generated service tickets for checking in computers, whether for in-store or out-of-store repairs- Provide custom PC consultation, building, and testing for gaming, streaming, and content production.- Determine if it is still cost effective to repair or upgrade a computer- Troubleshoot and repair the Windows operating system, with occasional work on macOS and ChromeOS- Authorized repair of Apple iPhone and Samsung Galaxy smartphones- Create service tickets for troubleshooting and replacement of malfunctioning or damaged store equipment Show less