Ezze Kiel De Guzman Email & Phone Number

Edmonton, Alberta, Canada

Edmonton, Alberta, Canada

Quiapo, Manila

✔Transformed existing processes by transitioning to Google Workspace for online real-time collaboration and reducing document retrieval time by 35%;✔Provided comprehensive administrative support by effectively managing calendars, scheduling appointments, and coordinating the procurement of supplies, equipment, and logistics;✔Acted as a primary point of contact for clients, vendors, suppliers, and other stakeholders, effectively addressing their inquiries and concerns via phone, email, or in-person meetings.

Philippines

✔Maintain the highest standard of excellence in client service by attending to high net worth client enquiries and requests;✔Ensures high net worth client account opening documents are complete and accurate and requirements are met and ensure that any data input is dealt with in a timely manner and in the correct and consistent format;✔May be involved in the credit application process by ensuring that all credit applications meet deadlines;✔Ensure that all high net worth client-service related activities are fully in compliance with the processes and procedures contained in it;✔Assist Relationship Managers in taking orders and preparing daily transactions accurately, promptly and completely and ensures smooth co-ordination with processing departments on migrated processes;

Quiapo, Manila

✔Conducted property showings to highlight features, answer questions and redirect concerns to close contracts;✔Liaised between property owners and tenants about expectations, paperwork, payments and other logistics;✔Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services;✔Resolved conflicts between tenants regarding noise, encroachments and parking;✔Kept records accurate, detailed and fully compliant with reporting requirements to meet local and national requirements.

Sta. Cruz, Manila

✔Assisted with filing, recording and maintaining accurate and complete tax returns for over 80 Small to Medium-sized companies on a month-to-month basis;

Intramuros, Manila

✔Examine tax returns and related documents to determine the completeness, accuracy, and compliance;✔Correspond with taxpayers and field staff to address discrepancies or incomplete items;✔Provided clerical support, addressing routine and special requirements;✔Sorted, organized and maintained files;✔Distributed office supplies and files for staff.