> A dedicated professional with total experience of 4.5 years> Skilled in Salesforce marketing cloud, Project Management, Team building, Business and Technical Analysis and Data Management> Worked as Campaign Manager and Technical analyst> Worked with ticketing and documentation tools like JIRA and confluence> Key areas of working are in Email studio, Ampscript, Automation studio, Journey builder, Mobile connect etc.> Marketing cloud configuration and set up from scratch> Multi-channel Campaign development, deployment and Reporting> Helped in Sprint planning, Scrum management and other BA activities> Good understanding of project management, Agile framework and methodology, scrum management and have working knowledge on ticketing and documentation tools like JIRA and confluence as Scrum master and technical analyst> Certified Salesforce Marketing Cloud Email Specialist> Strong administrative professional with a masters degree in International business from University of Petroleum and Energy Studies> PGDM in banking and financial services> Have strong working knowledge in different industries and domains like E-Commerce, Banking, Financial services, Logistics and Supply chain management, IT Project management, Business Analyst and E-commerce industry.