Ekansh Sethi Email & Phone Number

Erin, Ontario, Canada

Mississauga, Ontario, Canada

Summary: Responsible for generating new business through cold calling, building relationship and maximizing margins and profits.Responsibilities:•Responsible for generating new leads 60 outbound calls per week and send 50 targeted emails tailored to the client’s technical need. •Generated at least 20 qualified leads per month through customer feedback and referrals. •Converted 15%-25% of these leads into actual clients.•Maintain a 95% success rate in resolving issues on the first attempt.

Mississauga, Ontario, Canada

Summary:High-performing Customer Service Enthusiast with problem solving and quality assurance experience in a fast-paced environment.Responsibilities:•Dedicated to resolving inquiries promptly, building strong customer relationships, and contributing to company success.•Maintained accurate records of customer interactions, billing adjustments and issue resolutions.•Provide advice and training to users in response to identified difficulties.•Respond promptly and courteously to customer inquiries via phone, email, or in-person and provide product or service information to customers and assist them in making informed decisions.

Oakville, Ontario, Canada

Summary: Armed with a degree in Environmental Design, focusing on Interior Design. Trained to transform abstract ideas into functional finished spaces.Responsibilities:•Collaborated with internal department to address requirements, execute service calls, conduct pre-delivery inspections to resolve issues promptly.•Coordinated with contractors, installers, and other stakeholders to ensure alignment and smooth project execution.•Managed design projects from concept to completion to guarantee on time delivery, within budget.•Strong working knowledge in technical software such as Revit, AutoCAD, Sketchup.

Mississauga, Ontario, Canada

Summary:Responsible for establishment and maintaining daily delivery schedules, conducting regular inventory check against delivery and warehouse reports.•Receiving incoming shipments of products and materials, regular stock checks and audits to ensure accuracy and stocks to maintain an inventory.•Adhering to company policies and procedures regarding safety, security, and regulatory compliance. •Utilized creative problem-solving skills to identify opportunities for process improvements, resulting in increased efficiency.•Collaborating with colleagues and supervisors to meet daily production goals and assisting with training new hires and providing guidance as needed.

Mississauga, Ontario, Canada

Responsibilities:• Time management and multitasking: Learn to prioritize, manage time efficiently, and handle multiple responsibilities simultaneously.• Problem-solving and decision-making: Develop skills to find solutions and make effective decisions in a dynamic environment.• Adaptability and resilience: Learn to adapt quickly, handle changes, and develop resilience.• Food handling and safety: Gain knowledge of proper food handling, safety protocols, and health regulations.• Leadership and management skills: Learn to motivate, delegate, and effectively manage a team.• Cultural awareness and diversity: Interact with diverse cultures, customs, and perspectives.• Work ethic and professionalism: Develop a strong work ethic, professionalism, and essential workplace habits.

New Delhi, Delhi, India

Summary:Responsible to drive business development & revenue growth for Byju’s Ed-Tech solutions. Constantly delivered above-target performance selling technology solutions across country.Responsibilities:•Met exceeded sales quota by 113% generating $350K revenue through prospecting, qualifying, managing, and closing sales opportunities.•Identified potential customers and closed deals, acquired net new customers and expansion within the existing customers.•Generated qualified pipeline, built relationships, and maximized margins.•Achieved a retention rate of 90% through personalized communication and thorough follow-ups.

Hometown

Summary:An experienced Design Consultant with a demonstrated history of successfully managing renovation projects from concept to completion. Also developed and grew sales pipeline, generated business, and achieved targets.Responsibilities:•Guided clients in selecting finishes, offering informed advice on construction and product details rooted in principles of interior design, color theory, and space planning. •Managed design projects from concept to completion to guarantee on time delivery, within budget. •Facilitated an open communication with customers about inquiries, issues, project schedule, updates on backorder and delivery.•Preparing plans and AutoCAD drawings for presentations and for trades.•Closed-high value deals worth Rs 3.25+ Lac with major clients, helped store to achieve monthly targets.

Gurugram, Haryana, India

• Executed turkey proiects for residential• Supervised and managed an execution team• Coordinated activities between project teams including architects, contractors, electricians.• Attended industry trade shows and conferences to stay abreast of emerging trends in interior design space.

Gurugram, Haryana, India

• Supervise and executed designs in residential projects• Performed site visits when necessary in order to assess space limitations or take measurements.• Troubleshot any issues related to the interior design project including budget constraints or timeline delays.• Provided support during the installation process by ensuring all components were properly assembled according to plan.

Strategic Global Business Management, Business, Management, Marketing, And Related Support Services

Bachelor In Interior Designing, Architecture

Higher Secondary, Business/Commerce, General, 78%