Lena Kapitanenko Email & Phone Number

Jacksonville, Fl, Us

Jacksonville, Florida, United States

Lead data entry, validation and quality control teams in healthcare/eyecare:• Analyze business processes, offer changes and improvements• Create and maintain project documentation• Create and assign tasks (Jira)• Provide validation of accounts data• Update reference spreadsheets • Full cycle bugs care from finding to fixes validation• Daily and weekly report to customer (calls and emails)• Participate in team evaluation and performance reviews• Interview candidates for open positions on the project• Mentor and train the team members• Audit work done by team, assuring quality, time and scope agreements are met

Kiev Region, Ukraine

• Gather and detail requirements• Create user stories (JIRA)• Create and update project documentation (Confluence)• Test mobile app, website and CRM, REST API testing (Postman)

Kiev, Ukraine

• Freelance testing projects on Bugfinders (crowd testing platform)• Create Test Plans, Check Lists, Test Cases• Create bug reports in JIRA• Communicate with clients

Kiev, Ukraine

Responsibilities:• Full cycle recruitment process (Ukraine and abroad)• Direct and indirect search, Boolean Search (corporate and job search websites, professional forums, social networks, student employment centres at universities)• Composing job descriptions, posting and updating job advertisements, monitoring job market• Working with databases of candidates• Screening candidates• Conducting preliminary interviews over the phone• Scheduling and conducting interviews at the office (biographical, competence based, situational, professional- evaluating the level of English)• Informing candidates of the results, tracking• Arranging final interviews with the director, creating candidates’ profiles.• Adaptation of newcomers• Taking part in the development and implementation of motivation schemes• Training and development (organizing and providing language trainings to colleagues)• Participating in staff assessment• Provide internal audit ISO 9001:2008

Kiev, Ukraine

Responsibilities:• Teaching Business and General English to adults (groups and individual students)• Using communicative method of teaching• Working with students of all levels (starter-proficiency)• Providing industry-specific courses (IT, medical, banking, financial, business presentations)• Cambridge exams preparation (CAE, CPE)• Monitoring students’ progress, providing tests, mid-course and end-of-course assessment