Ermin Kardovic Email & Phone Number

Tallinn, Harjumaa, Estonia

Tallinn, Harjumaa, Estonia

Tallinn, Harjumaa, Estonia

• Eurora is an intelligent cross-border compliance platform for e-commerce marketplaces and carriers. Eurora's fully automated and science-backed AI-based solutions allow companies to save time and resources while.
• Enhanced system performance, reduced downtime, and ensured reliability.
• Analyzed data using SQL, improving decision-making accuracy.
• Supported Java-based applications, resolving issues efficiently.
• Managed critical incidents and implemented preventive measures.
• Collaborated to reduce bug fix times and address technical issues.

Ljubljana, Slovenia

• Akumen is an IT development company. Responsibility in my role was to drive growth and foster prosperous client relationships. During my tenure at Akumen, I took on different responsibilities, including:
• Cultivated enduring client relationships, boosting retention rates.
• Pioneered market opportunities for growth.
• Bridged client needs with IT solutions, ensuring seamless project alignment.
• Leveraged client input for product/service improvements, elevating satisfaction.
• Addressed client concerns proactively to uphold a positive experience.

Zagreb, Croatia

• csgolucky.com was an online gambling company focused on CS:GO In-Game ItemsMy key role was to manage operations for an online gambling platform centered on Counter-Strike: Global Offensive (CS:GO). My role involved.
• Maintained the reliability and availability of web applications and infrastructure.
• Ensured the integrity of databases through rigorous administration.
• Conducted performance monitoring and load testing to enhance website responsiveness.
• Managed the entire project lifecycle, meeting milestones within budget and schedule.
• Implemented responsible gambling practices, emphasizing user well-being.

Zagreb, Croatia

• MDK was the largest VKontakte community/fan page boasting over 10 million followers atthe time. MDK served as a pivotal platform for prominent brands such as Burger King,McDonald's, Puma, Nike, and others to showcase.
• Collaborated effectively for social media advertising campaigns.
• Facilitated seamless integration of applications and content through cross-functional teamwork.
• Strategically promoted content across social networks, monitoring audience engagement.
• Utilized data analytics to measure web traffic metrics, providing insights for optimization.
• Proactively addressed customer needs, enhancing content and application effectiveness.

Cs

Education record