Ekaterina Kalinichenko Email and Phone Number

• Responsible of daily business operational duties: development - coordination – monitoring• Provide premium customer service to B2B partners and suppliers: Europe, USA, Russia• Act as the pivotal contact for main stakeholders• Finance: issuing invoices, checking creditor invoices, managing the status of accounts and balances and identifying inconsistencies• Contract administration: calculations, services and conditions verification• Service supply chain management: inquiring services from land partners, coordination of service delivery• Responsible of Visa support for clients• Support to Operations manager on daily basis• Produce, store and retrieve corporate documents and reports as and when needed• Create and maintain internal databases• Liaise with the brand management team in the development of marketing material• Conducting translation of marketing materials: Danish – English, Russian-English• Support sales team to maximize sales & exceed sales targets• Conducting introductions to new employees• Creating job profiles• Assistance in Operations software system development

Tasks:• Consultancy within HR administration and compliance for SMEs• Establishment of HR administrative processes• HR auditResults: Established HR processes from scratch in 4 SMEs

Responsibilities:• Contracts administration: preparation of contracts, changes to contracts, cooperation with a payroll administrator and jurisprudent• Administration of the HR management system "1C Personnel" (Russian analogue of SAP HCM) • HR data maintenance: document filling, organizing, storing and archiving• Maintenance of personnel files in compliance with applicable legal requirements• Ensure compliance of HR processes and operations with the local labor laws• Recruitment administration• Handling employee enquiries• Support to various organizationwide HR related activities• Communication with job centres, pension funds, an ensurance company, local authorities and preparing reports for themResults: Increased the overall efficiency of the HR department by adopting and customizing the “1C Personnel” ERP module (similar to SAP HCM). Optimized the HR document workflow and established electronic staffing table by means of Microsoft Excel.