Provides incredible Guest Service by:Developing personal ongoing relationships with guestsPracticing active listening and connectionAnticipating guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitalityMakes enthusiastic and knowledgeable recommendations to delight guestsCreating day making experiences that spark a chain reaction of GOODHand-crafts beverages to order per Caribou standard operating proceduresHeats, prepares, and serves Caribou food offerings to Caribou standard operating proceduresFloats between barista and guest service, and willingly fulfills all team member roles and responsibilitiesTakes guest orders & manages cash drawer and follows all cash handling policies and proceduresMaintains the look and feel of a well-run store by following cleanliness, sanitization and organization standardsActively thinks and acts upon what the team and guest will need in the futureDifferentiates between problems that can be solved directly and when to ask for leader supportUnderstands that the team is managing multiple priorities and willingly takes direction from leaders

Assists in executing the QA project test plan by performing thorough testing on assigned software titles. This can include functionality, balance, stability, performance, interface, art, sound, text, documentation, and other types of testing.Identifies and documents defects in a clear and concise manner using the assigned bug tracking database.Assists the Production/Development team in tracking down issues and working out the steps to reproduce so that they are easier to locate and fix.Completes regression/verification testing as needed.Follows instructions and accomplishes tasks as directed by the QA Project Lead or QA Management.

Guides guests through the Sonder experience and respond to requests, issues, and other outreach, and travels between properties to do so. Performs minor maintenance and general cleaning done in apartment units. Maintains and organizes inventory, office spaces, storage, etc. Upholds Sonder service principles with a guest-centered mindset. Uses multiple apps and websites for communications and duties.

Provided customers with an accurate and effective transcription of meetings, interviews, and other verbal communication under tight deadlines and matching the Rev company style formatting guide.

Received specialized training for the manufacture of medical devices and supplies, adhering to 3M company's famous high standards. Participated in unique and specific quality tests and executed them continuously to monitor product. Multitasked to ensure productive workflow and seamless transitions.

Kept a careful record of machine activity to communicate with other coworkers and management staff. Operated injection molding machines with expertise and maintain them. Monitored by hand, visually verified, and completed tests to ensure the quality of products being made by machines. Correct as necessary, or report problems to supervisors.

Used friendly and helpful demeanor to cater to guests and work alongside younger coworkers. Verified quality of food served to customers, garnished dishes, and mixed drinks in the restaurant bar.

Used exceptional people skills to provide wholesome, friendly service with classic southern hospitality, treating customers as guests instead. Multitasked to ensure that every experience ran smoothly with the guests at the heart. Responsible for guests satisfaction and for supporting a team. Leadership was eventually granted to me, despite a lack of experience and youth, because of tireless determination and dedication.