Eric K. Email & Phone Number

Detroit, Mi, Us

Leverage my experience as an IT professional, former graduate, and former adjunct professor to formulate and offer opinions about Baker's current and future curricula. Discuss ideas and proposals to assist in development of future offerings that will help students be better prepared for employer market expectations.

Dearborn, Michigan, Us

Southfield, Michigan, Us

Support and operation of the university’s computer network, data center and various server, network, and storage components. Involved in the day to day support, implementation and coordination of activities related to the IT infrastructure and devices. Monitor and review logs, system notifications and reports to ensure the proper functioning of systems and resolves issues as they arise. Keeps systems current and updated to mitigate risk and obsolesce.

Dearborn, Michigan, Us

Create an IT security baseline for the organization while developing standard procedures and processes to maintain the integrity of the company's data. Standardize anti-virus platform. Develop group policy rules. Investigate reported cyber-security incidents as well as assist Security Director with physical security investigations.

Dearborn, Michigan, Us

Working on both Intel Server and Network Team. Active Directory Domain Administrator. Exchange Administrator. Upgrade, maintain,and troubleshoot Windows Servers. Improve, maintain and grow VMware server environment. Assist network team with upgrades and maintenance tasks. Assist Columbus, MS location remotely. Managed data center upgrade project in Dearborn location implementing EMC VMAXe strorage and Cisco UCS server environment running VMWare 5. Recently contributed to infrastructure upgrade at Columbus location (VNX/UCS/Cisco Nexus).

Troy, Mi, Us

• Maintain Active Directory and Exchange 2010 environments• Maintain and develop test and production environments, both physical and virtual.• Assess and document structure of existing network and suggest changes for improvement• Responsible for maintaining network infrastructure for multiple site facility• Responsible for documenting existing networks• Work with director to assess and implement security and change control procedures.• Manage and maintain HP ProCurve network equipment and SonicWall firewalls• Organize implementation of network access control system.• Assist end-user requests escalated through help desk as needed

Southfield, Michigan, Us

• Developed and designed network infrastructure for multiple location corporation with security and HIPAA compliance requirements; working directly with CIO to determine infrastructure needs, costs, and priorities.• Implemented consistent configurations for Cisco ASA firewalls.• Troubleshoot computer, WAN, LAN, and WLAN performance and connectivity issues.• Maintained and troubleshoot Cisco VPN access.• Developed and implemented server and application patch and upgrade schedules• Developed Microsoft Active Directory GPOs, Distribution Groups, and Security Groups• Defined network security standards.• Migrateded Microsoft SBS 2003 Server to Microsoft SBS 2008 Server• Set up and maintained Microsoft Exchange Server 2007• Tested internal applications on Windows 7.• Worked with offsite users to troubleshoot and resolve application issues.• Worked with vendors to source appropriate network equipment, telecomm circuits, computers, and peripherals for all locations.

Us

• Implementing key projects and directives, within the IT department, to improve information systems• Work with C-level management to explain initiatives and justify project spending• Involved in strategic planning, implementation, and ongoing maintenance of network infrastructure• Maintained firewall connections and IPSec VPN connectivity for ten European locations using Juniper and Checkpoint technologies. • Maintained and documented key systems/applications on the voice and data network, including MS Exchange Cluster 2003, remote connectivity via Citrix and Juniper, EMC SAN, Active Directory, Group Policy, ESX infrastructure, Cisco switches and routers, Cisco Call Manager, MPLS WAN, VPN’s.• Designed, developed and maintained VMware infrastructure (ESX 3.5i).• Analyzed and improved network infrastructure as seen fit.• Complied with all job-related internal control standards and the related controls as maintained on the company's document management system• Remotely troubleshoot server/network issues for North America, Australia, Mexico, and Europe.• Mentoedr help desk staff.• Provided support at all levels (user, vendor, ISP)

• Maintained Microsoft Active Directory and Novell NDS network directories. • Troubleshoot network connectivity issues. • Assisted users, and operations staff with network hardware and software problems. • Provided advanced troubleshooting, and follow through with server, MS Exchange, Novell NDS, and AD issues to resolution.• Configured and maintained Cisco networking infrastructure and Pix firewalls• Maintain Active Directory Organizational Unit with over 4000 objects, and an NDS Tree with a similar number of objects.• Tasked as the Michigan lead for corporate Exchange Migration Team, assisting with migration of email system from Microsoft Exchange 5.5 to Exchange 2003• Member of corporate initiative to implement wireless, encrypted laptops for visiting home nurses• Administrator of Microsoft Exchange servers (1200 mailboxes): account creation and permissions.• Provided server (Netware/NT/2000/2003) support for specialized hardware and software systems used in health care facilities.• Mentored Workstation Team members and Help Desk staff• Maintained and troubleshoot backup operations for servers.

Detroit, Mi, Us

Desktop computer troubleshooting and second-level support.

Recorded/mixed/edited/mastered/produced audio and video for a wide range of clients including: advertising, musical acts, professional speakers, and others.Audio/video analysis for legal cases.Day-to-day studio maintenance and scheduling.Developed transitional plan to migrate from analog to digital equipment as the industry changed standards.Instrumental in developing company's orginal Internet presence.

Ms-Mis, Managed Information Systems

Bs-Its, It Security/Cisco Routing

Aas, Computer Networking